Windows 10: Can't change brightness of my Work External Monitor. I have a Surface Pro.

Discus and support Can't change brightness of my Work External Monitor. I have a Surface Pro. in Windows 10 Customization to solve the problem; Hey everyone I just got a new external monitor from work, it looks like they just gave me any random monitor. It is a Dell P2210, but I have a Surface... Discussion in 'Windows 10 Customization' started by Hmirza1, Aug 30, 2021.

  1. Hmirza1 Win User

    Can't change brightness of my Work External Monitor. I have a Surface Pro.


    Hey everyone I just got a new external monitor from work, it looks like they just gave me any random monitor. It is a Dell P2210, but I have a Surface Pro, and I tried changing the brightness and nothing work, I tried updating drivers, nothing, changing the drivers, and still nothing, uninstalling to see what I need to do next and nothing. So can someone please help me with this issue. I even installed a 3rd party app from the microsoft store and I got nothing. The brightness thing is greyed out. Also this monitor does not have a screen brightness button. I would really appreciate it, if you c

    :)
     
    Hmirza1, Aug 30, 2021
    #1
  2. neilmaru Win User

    Can't adjust brightness on external monitor

    Hi kjpsv,

    I am having the exact same problem with my external monitors attached to my surface pro 3. How did you get around the issue to control the brightness? I have the same issue as you. The brightness control on my surface only changes the brightness of the surface
    and not the external monitors; also when I try to manually change the brightness on my monitors, the brightness setting is "grayed" out.

    Hope to hear from you soon.

    -Neil
     
    neilmaru, Aug 30, 2021
    #2
  3. AJMazza Win User
    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Aug 30, 2021
    #3
  4. Can't change brightness of my Work External Monitor. I have a Surface Pro.

    monitor brightness?

    Hi Tom,

    To change your Windows 10 monitor brightness, we suggest that you follow the steps below:

    • Click the Windows logo; then, search for Control Panel.
    • Select Hardware and Sound.
    • Choose Power Options.
    • On the next screen you should see brightness slider at the bottom of the Control Panel window.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Aug 30, 2021
    #4
Thema:

Can't change brightness of my Work External Monitor. I have a Surface Pro.

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