Windows 10: Can't clear item from timeline

I played an mp3 file from external hard disk and then removed the hdd. Everytime I open the timeline , I see one mp3 file that I cannot delete. Restarting the computer was of no help.. How can I fix this problem?

:)

 

Unable to clear all Task View items

Hi Matthew,



Thank you for posting in Microsoft Community.



I understand that not all the Task View history is cleared from the Timeline in your Windows 10 computer.

Ideally, when you use the option to clear Activity History, this would clear all the viewing history from the timeline. However, we can check a few settings and see if you are able to clear the Task View timeline.



I would suggest you to check
Manage activity history settings and see if you are able to clear the Timeline.
Please make sure to read the “Notes” section before making the changes.

If you want to clear the entire Activity History from your device, you can you can clear and delete both the activity history stored on your device and sent to the Microsoft cloud. Select
Start, then select
Settings>
Privacy>
Activity history. Under
Clear activity history, select
Clear.



If you still see the items in the timeline, you can try the manual steps:

• Press Windows + E key to open
  File Explorer.
• Browse to C:\Users<Your User Name>\AppData\Local\ConnectedDevicesPlatform\
• Search for the file ActivitiesCache.db.
• Right
  click on Taskbar and open Task
  Manager.
• Go to Services tab and look for the service
  CPDUserSvc_XXXXXX <XXXXX is a random number>
• Right click on the CPDUserSvc_XXXXXX
  and select Stop.
• Now go to ActivitiesCache.db and rename the file to
  ActivitiesCache.db.old. Delete the rest of the file in the folder.
  Do not delete the folder.
• Restart the computer and check if the items are still in the Task View Timeline.

Let us know how it goes.



Regards,

Vivian S

 

Timeline keeps vanishing

Hello Janae, my name is Alexander. I'm an Independent Advisor and I'm happy to assist you!

You can use Cortana to review your activities history – the feature Timeline offers.

To troubleshoot your problem with Timeline I recommend that you clear the Activity History. To do it, follow the steps below:

Click on ‘Windows key + I’ and open Settings

Go to Privacy - Activity history

Press ‘Clear’ under ‘Clear activity history’

Press ‘Manage my Microsoft Account activity data’

Sign in using your Microsoft account if it is asked

Press ‘Activity history’

You will see your previous activities under ‘Activity history’

You will see an option ‘Clear activity’ on the right top of the activities list

Be notified, if you clear the app and service usage data, you will never recover or restore them. Do, be careful and read the terms.

Restart your system.

Best regards,

Alexander B.

 

Can't Clear Activities in Timeline in Task View

I am trying to clear the activities from my Timeline in Task View. If I click on remove for one item or all for a specific dates some activities are removed and others remain in a silhouette/transparent form and then I simply cannot remove them. I also see that the "Clear" box is missing from Settings/Privacy/Activity History/Clear. Any help please? Win 10 V. 1909.