Windows 10: Can't connect Android smartphone to PC

Discus and support Can't connect Android smartphone to PC in Windows 10 Drivers and Hardware to solve the problem; Dear support, I am running Windows 10 Pro N Version 20H2, OS Build 19042.746 on my PC. When I connect my smartphone Android 10, it does not show up... Discussion in 'Windows 10 Drivers and Hardware' started by Julia_776, Jan 25, 2021.

  1. Julia_776 Win User

    Can't connect Android smartphone to PC


    Dear support,


    I am running Windows 10 Pro N Version 20H2, OS Build 19042.746 on my PC. When I connect my smartphone Android 10, it does not show up in my Windows Explorer. In the Device Manager under "Other Devices" i can see that my MTP driver is not installed. I get the following error message:


    The drivers for this device are not installed. Code 28
    There are no compatible drivers for this device.
    To find a driver for this device, click Update Driver.


    However, there are no updates left for me to install. I tried installing Samsung Switch, but the program won't start due to missing WMVCore.DLL files. After that, I tried to install the Windows Media Player. It shows up as installed when I click on optional features in my settings, but I can't start the program either.


    After a bit of research, I found the following thread which appears to sum up my problems: https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/i-installed-media-feature-pack-but-media-player/a34f21d0-d15c-4f5d-bde4-2091fc3e22fa?auth=1


    The user solved it by installing the Media Feature Pack, however, I can't seem to find the right version for my computer. I tried KB3099229, which is already installed, and KB3133719, which is not applicable to my device.


    Help would be very much appreciated.

    Thank you in advance!

    Best regards

    Julia

    :)
     
    Julia_776, Jan 25, 2021
    #1

  2. Troubleshooting Android 6 screencast to Windows 10

    If the Connect app isn't working, try another one. Here is a site with a few suggestions; it also has app descriptions and step-by-step instructions for installation and use. The downloads are also linked on the site.

    Suggested ways to cast Android to PC
     
    FredSavage187, Jan 25, 2021
    #2
  3. pstein Win User
    How to connect to Android SmartPhone by WiFi? mount drive in File Exp?

    As far as I know there is a way to connect from Win10 system directly to an Android SmartPhone through Wifi.

    The Android system should be mounted (=visible) afterwards as drive in Win10 File Explorer.

    How can I achieve this?

    Peter
     
    pstein, Jan 25, 2021
    #3
  4. Can't connect Android smartphone to PC

    How to connect to Android SmartPhone by WiFi? mount drive in File Exp?

    Hi Peter, you can connect an Android phone to Windows 10 using this Tutorial or using a third-party app from your phone's manufacturer. I'm a bit uptight about having a Microsoft connection to my phone even while using a Privacy App.

    Link Android Phone to Windows 10 PC

    I have a Samsung A8 and use Samsung Smart Switch to back-up my phone and for software updates.

    Smart switch | Samsung CA

    I use Samsung SideSync to connect my phone to a PC for file transfers (visible in Windows Explorer).

    Samsung SideSync

    I hope that helps. Cheers
     
    W10 Tweaker, Jan 25, 2021
    #4
Thema:

Can't connect Android smartphone to PC

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