Windows 10: Can't connect my JBL Tune500 bluetooth headphones to Windows10

Yesterday my PC installed a new windows 10 update and I haven't been able to connect my headphones since.


JBL Tune500bt uses a USB device to connect to my pc it displays the name "dongle".


Until the last update, it would display a headset symbol in the settings menu, but now the headset is replaced by what I think represents a smartphone. And because of this, I cant pair dongle to my bt headphones, I need help to find a solution.

:)

 

HARMAN Announces the JBL Synchros S400 Bluetooth Headphones

HARMAN International Industries, Incorporated, is proud to announce the JBL Synchros S400BT Bluetooth wireless on-ear stereo headphones, full of new features and innovations, bringing world-renowned JBL professional audio sound in a wireless configuration.

The new JBL Synchros S400BT headphones deliver the superb sound-staging that the JBL Synchros line is known for. It combines intuitive touch-sensitive control with the on-the-go freedom and convenience of Bluetooth 3.0 wireless connectivity with advanced aptX audio encoding to bring you a unique combination of innovative user interface with JBL's balanced audio and PureBass performance.







"At HARMAN, we know that technology should serve to make our audio experiences better. That's why our engineers are constantly pushing the limits to offer consumers simpler ways of engaging with their music," said Michael Mauser, president, Lifestyle Division, HARMAN. "With these new Bluetooth headphones, we are giving consumers not only the convenience of a wireless audio connection, but an even simpler way of controlling the experience with our new touch sensor controls. Add in JBL Professional Audio sound with PureBass performance and our customers will be enveloped in a revolutionary experience of sound and simplicity."

JBL Synchros S400BT headphones are both easy to use and powerful to experience; the intuitive touch-sensor interface on its left earcup lets you adjust music volume, switch tracks or receive calls with the simple swipe of a finger. No more fumbling for tiny buttons in hard-to-reach places: the whole surface of the earcup acts as a single touch-sensitive control system. The touch-sensitive surface of the cup tracks the movement of your fingers across the touch sensor with an LED trail, spotlighting your audio experience for all eyes to see. NFC technology enables easy pairing with other NFC devices with a simple tap. And the built-in batteries boast 15 hours of playback time via Bluetooth, with the ability to connect via cable for passive playback mode. 40 mm drivers deliver amazing JBL clarity and hard-hitting bass, while the echo-cancellation technology enables natural sounding phone calls. For comfort, ergonomics and portability, JBL Synchros S400BT headphones sport 3D-axis earcup rotation and plush leather cushions with an authentic steel headband. Viewed as a whole, the S400BT is a wireless headphone that's meant to celebrate - as much as to simplify - premium listening.

Features and Specifications:

• JBL professional audio sound with PureBass performance
• Advanced aptX encoding for the best possible wireless audio experience
• Bluetooth 3.0 technology for a wireless listening experience
• Simple NFC pairing capability
• Touch sensor controls intuitively manage music & calls
• Smart LED light trail follows the swipe of your finger on the touch sensor earcup
• USB rechargeable battery lasts up to 15 hours
• Dual use: plug in the included cable to use even while the battery is charging
• 40 mm driver delivers amazing clarity and hard-hitting bass
• Echo-cancellation technology for more natural sounding phone calls
• 3D-axis earcup rotation enhances ergonomic fit and portability
• Plush leather cushions and authentic steel headband for functionality and comfort

Pricing and Availability
For additional information on the JBL Synchros S400BT Headphones (MSRP $299.95), or to purchase, visit www.jbl.com.

 

JBL Headphones WON'T FREAKING show on my bluetooth list!

Um, why can't my JBL Headphones be seen on my Bluetooth list? My headphones are fine; they connect to my phone. UGH. I got these for my 18th birthday.

 

Bluetooth Connection with JBL E50 Headphones

Hi

thanks for your answer.

The JBL BT50 is not a phone, it's headphones: Synchros E50BT | Casque arceau circum-auriculaire Bluetooth® avec le son signature de JBL, des performances PureBass

I pair the JBL with my PC and that works just fine. It says "paired". But when I try to actually CONNECT, meaning make the headphones work and listen to music, it says "connection not possible" and I can't figure out why.

By action center / connect I mean this :


I already tried deleting the headphones, rebooting the PC and completely restarting the process but that doesn't do it.

Annalisa