Windows 10: Cant connect securely to this page

Discus and support Cant connect securely to this page in AntiVirus, Firewalls and System Security to solve the problem; I have recently last weeks been unable to access a DOD website for military benefits https://selfservice.rcms.usar.army.mil/education. I have checked... Discussion in 'AntiVirus, Firewalls and System Security' started by RobbieDickson, Mar 20, 2020.

  1. Cant connect securely to this page


    I have recently last weeks been unable to access a DOD website for military benefits https://selfservice.rcms.usar.army.mil/education. I have checked all my certificates and they are up to date and I have access to any other DOD website but not this particular one. I would assume the problem was on their end but I was able to access the site on another person's computer. I have since updated InstallRoot to verify everything was up to date. I have tried changing the TLS settings on my computer. I don't have access on any browser but usually, use Internet Explorer 11 for DOD websites. I have no idea what is wrong.

    -I am using Windows 10

    :)
     
    RobbieDickson, Mar 20, 2020
    #1

  2. Cannot securely connect to this page

    Hi MHeff,



    This issue is quite unclear and incomplete to be understood by our readers.
    It is too broad for us to distinguish the main reason why you are having challenges/concerns with connecting to a web page. To have a better understanding of your concerns, we'd like to ask you some questions:

    • What is the website you're trying to connect?
    • Have you visited this website before?
    • What is the web browser you're using?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages?


    In addition, you can read our forum guidelines here:
    Suggestions for asking a question on help forums
    to help you phrase and compose your concerns in complete detail here in our community. In this way, the readers will get enough information that will lead them to provide you accurate resolutions.



    Your response will be much appreciated.
     
    Johann Eva, Mar 20, 2020
    #2
  3. curatia Win User
    Microsoft Edge TLS Security

    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
    curatia, Mar 20, 2020
    #3
  4. Cant connect securely to this page

    cannot securely connect to this page

    i am trying to log in to a particular site but i keep getting the message cannot securely connect to this page. I have changed the tls settings as suggested but to no avail.
     
    petersmyth1, Mar 20, 2020
    #4
Thema:

Cant connect securely to this page

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