Windows 10: Can't connect to external display due to display driver error

Discus and support Can't connect to external display due to display driver error in Windows 10 Ask Insider to solve the problem; submitted by /u/soumyaranjanmahunt [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/soumyaranjanmahunt, Feb 29, 2020.

  1. Can't connect to external display due to display driver error

    /u/soumyaranjanmahunt, Feb 29, 2020
    #1
  2. Arul_D Win User

    Projecting to an external display

    Hi,

    Thank you for posting your query in Windows 10.

    I understand that you are unable to use external display with windows 10.

    This usually occurs if the video driver was not installed properly or not configured correctly.so I would suggest you to reinstall the drivers in compatibility mode and check if it helps.

    I suggest you to follow the steps below and see if it helps:

    Uninstall Display Adapter drivers

    I suggest you to uninstall the display drivers and reinstall them in compatibility mode.

    To uninstall the driver, follow the steps below:

    • Press Windows key + R
    • Type devmgmt.msc
    • Right click on the driver you want to uninstall
    • Click on Uninstall
    • Restart the system
    After the computer restarts, install the driver in compatibility mode.

    • Select the setup file
    • Right click on it and click on
      properties
    • Click on Compatibility tab
    • Select the operating system
    • Click Ok.
    Hope it helps, do get back to us if you need further assistance with Windows.
     
    Arul_D, Feb 29, 2020
    #2
  3. Connect External Display

    Hi,



    Thank you for posting on Microsoft Communities.



    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.



    What is the make and model of your computer?

    The issue could be related to Display drivers then please try the steps provided to uninstall the
    Display Adapter from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.



    Step 1:

    Uninstall the Device from Device Manager

    • Open Device Manager
    • Expand the Display Adapter section.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Select the check box delete the driver software for this device.
    • Reboot the computer after uninstall process has finished.


    Step 2:

    Uninstall the Device Drivers from Program List in Control Panel

    • Click on start, select Control Panel
    • Now click on Programs and select Programs and Features.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Reboot the computer after the uninstall process has finished.
    For reference please follow the below link:

    http://windows.microsoft.com/en-CA/windows-8/how-connect-multiple-monitors



    Hope this information is helpful. Please post in case you have any further issues, I will be glad to help you.

    Thank you.
     
    Ruth Buruga, Feb 29, 2020
    #3
  4. Can't connect to external display due to display driver error

    Display driver not supporting and device manager not showing Display adapter option

    Hi Maheen,

    Thank you for posting in Microsoft Community.

    This issue could have occurred due to these reasons:

    • Incorrect settings.
    • Corrupt or outdated display driver.
    Try the steps listed here and check if it helps:

    Method 1:

    I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

    Method 2:

    If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

    Step 1: Uninstall display driver.

    • Right-click on the Start Button and click on
      Device manager.
    • Double-click on Display Adapters to expand.
    • Right-click on the display adapter driver that is listed and select properties.
    • In the window opened, click on drivers tab.
    • In the drivers tab, Click on Uninstall option.
    Now restart your computer and check, if the problem persists try step 2.

    Step 2:

    Re-install display driver from the manufacturer website.

    Let us know if the issue is resolved or if you need further assistance, we will be glad to help.
     
    Akheel Ahmed, Feb 29, 2020
    #4
Thema:

Can't connect to external display due to display driver error

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