Windows 10: Cant connect to Internet after doing a reset

Discus and support Cant connect to Internet after doing a reset in Windows 10 Installation and Upgrade to solve the problem; Have done a reset as I couldn't get out of a Grey screen, after reloading and putting in relevant Country details etc, it comes up with I need a update... Discussion in 'Windows 10 Installation and Upgrade' started by wyndra1, Mar 24, 2020.

  1. wyndra1 Win User

    Cant connect to Internet after doing a reset


    Have done a reset as I couldn't get out of a Grey screen, after reloading and putting in relevant Country details etc, it comes up with I need a update but cant connect to Internet and goes back to previous page, I need help here please.

    :)
     
    wyndra1, Mar 24, 2020
    #1
  2. Kem Mon Win User

    I have to constantly reset connection,Internet disconnects frequently,attaching Wlan Report

    Hi
    Ashita,

    There are a lot of possible reasons why your internet connection keeps on disrupting. It is possible that your
    drivers are outdated, TCP/IP
    needs to be reset/reconfigure, or the issue is within your internet connection itself. We suggest that you perform these
    methods of troubleshooting and let us know if you notice any changes:

    Method 1: Network and Internet Troubleshooter.

    To run the troubleshooter, follow these steps:


    • On the search bar, type
      Troubleshooting
      and hit
      Enter.

    • Choose
      Network and Internet.

    • Run
      the following
      Troubleshooter:

      • Internet Connections

      • Network Adapter

      • Incoming Connections

    Method 2: Reset TCP/IP

    To do this, follow these steps:


    • Run
      Command Prompt
      as
      Administrator.

    • Run
      this command:

      • netsh
        int
        ip reset
        and hit
        Enter.

    Exit
    Command Prompt
    and
    monitor your
    WiFi connection.

    Method 3: Reconfigure TCP/IP

    To do this, follow these steps:


    • Run
      Command Prompt
      as
      Administrator.

    • Run
      these following commands:

      • netsh
        int
        tcp set heuristics
        disabled

      • netsh
        int
        tcp
        set global
        autotuninglevel=disabled

      • netsh
        int
        tcp set global
        rss=enabled

    We'll be waiting for your updates regarding the issue.

    Regards.
     
    Kem Mon, Mar 24, 2020
    #2
  3. Pavan_N Win User
    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    Please answer these questions to assist you better.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    • Do you get any error message?
    • Have you installed all pending Windows updates?
    • Do you face connection fluctuation in Ethernet connection?
    • Is the issue specific to any particular website?

    I suggest you to try connecting to Ethernet connection and check if face same issue. Also install all pending Windows updates Further you can refer the link below and follow the troubleshooting steps suggested.

    Step 1: Reset Internet Explorer.

    Change or reset Internet Explorer settings.

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Step 2: Reset Microsoft Edge.

    Refer the steps below to reset Edge.

    Steps:-


          • First of all launch Microsoft Edge Browser.

          • After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.

          • Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

          • Once you click on this option you will see list of feature like
    • Browsing History
    • Cookies and saved website data
    • Cached data and file
    • Download history
    • Form data
    • Password.
    Do let us know if you are able to get stable internet connection. Thank you.
     
    Pavan_N, Mar 24, 2020
    #3
  4. ps957 Win User

    Cant connect to Internet after doing a reset

    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    Thank you for your reply. My answers are interleaved with your questions.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    Multiple browsers: Chrome, Explorer, Firefox

    • Do you get any error message?
      • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
    • Have you installed all pending Windows updates?
      • Yes. It is continuously getting updated.
    • Do you face connection fluctuation in Ethernet connection?
      • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.
    • Is the issue specific to any particular website?
      • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

    I suggest you to try connecting to Ethernet connection and check if face same issue.

    The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

    Also install all pending Windows updates I.

    I just checked it . It is up to date.

    Further you can refer the link below and follow the troubleshooting steps suggested.

    I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

    Thank you.

     
    ps957, Mar 24, 2020
    #4
Thema:

Cant connect to Internet after doing a reset

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