Windows 10: Can't connect to Microsoft store

Discus and support Can't connect to Microsoft store in Microsoft Windows 10 Store to solve the problem; No way to connect every time I try Moved from: Unknown/other / Windows 10 / Microsoft 365 Family... Discussion in 'Microsoft Windows 10 Store' started by CesarMenendez2, Jul 31, 2020.

  1. Can't connect to Microsoft store


    No way to connect every time I try


    Moved from: Unknown/other / Windows 10 / Microsoft 365 Family

    :)
     
    CesarMenendez2, Jul 31, 2020
    #1

  2. Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Jul 31, 2020
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Jul 31, 2020
    #3
  4. Can't connect to Microsoft store

    Microsoft Store opening- Internet connection problem error code 0x80072efd

    Hi Syed,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

    • Do let us know if you are using wired/ wireless internet connection on your device?

    I suggest you to try the below and check if it helps.

    Step 1: Use
    Internet Connection Troubleshooter.

    Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

    • Click on Start; in the start search type
      Troubleshooter and hit Enter.
    • In the left pane, click onView all.
    • Click on Internet Connection Troubleshooter.
    • Select Advance and click on
      Run as Administrator.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

    Steps:

    • Open Microsoft Edge, click on
      More Action at the right top corner.
    • Click on Settings, click on
      Choose what to clear
      under Clear browsing data.
    • Select the Browsing history, caches and cookies and hit
      Clear.
    • Close the browser and try to open it again.

    Step 3: Run WSReset.exe .

    • Press Windows+R key to open Run box
    • Enter wsreset.exe in the Run command and then tap or click
      OK.
    • Restart your computer and check.

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Jul 31, 2020
    #4
Thema:

Can't connect to Microsoft store

Loading...
  1. Can't connect to Microsoft store - Similar Threads - Can't connect Microsoft

  2. Microsoft Store spinning wheels, Store can't connect

    in Microsoft Windows 10 Store
    Microsoft Store spinning wheels, Store can't connect: Hi All. I have a problem where I can't download from the Microsoft store. Updates and new apps only show a spinning circle. I am testing for flight simulator and that hangs at the activation stage too. No internet activity is seen whilst it's supposedly trying to connect....
  3. Can't use Microsoft Store, seems to not connect

    in Microsoft Windows 10 Store
    Can't use Microsoft Store, seems to not connect: Issue started around the same time as an update for Xbox Beta rolled out, now I can't download anything from Microsoft Store or Xbox. Other Microsoft apps that need connection, like Xbox Avatar Editor, get stuck on the loading screen. Also, the downloads page on Microsoft...
  4. Can't login to Microsoft Store

    in Microsoft Windows 10 Store
    Can't login to Microsoft Store: Last week my hard drive died, so I had to start from scratch. I just recently started gaming on Xbox and decided to download Gears 5 on PC through the Windows Store. After getting my new hard drive and setting stuff back up, the one thing I can't do is log back into the...
  5. Microsoft Store & Account no connection

    in Microsoft Windows 10 Store
    Microsoft Store & Account no connection: I am so desperate to fix this problem. This problem was happened after I cloning my windows from HDD to SSD. The cloning process is fine, but until i wanted to download software from Microsoft Store it just pop up no connection. Another problem is my Microsoft Account can't...
  6. unable to connect to microsoft store

    in AntiVirus, Firewalls and System Security
    unable to connect to microsoft store: I get a notice that I am not connected to the internet, and to check my connection. I AM connected to the internet but I can't get past that error message....
  7. Cannot connect Microsoft Store

    in Microsoft Windows 10 Store
    Cannot connect Microsoft Store: The Microsoft Store got a message: "Something bad happened. Unknown layout specified in manifest" when I try to access. Please advise me how to solve this? Thanks....
  8. Microsoft store not connecting to internet

    in Microsoft Windows 10 Store
    Microsoft store not connecting to internet: I recently bought a new computer, Windows 10, and I didn't visit the windows store for a few weeks. I recently needed to get some stuff off the store, but whenever I would open an app, this error would come up: [ATTACH] It's been happening for a while and I have tried pretty...
  9. Windows 10 1809: Microsoft Store Can't Connect to the Internet

    in Windows 10 Software and Apps
    Windows 10 1809: Microsoft Store Can't Connect to the Internet: Hi TenForums, I'm having a problem opening Microsoft Store, it keeps telling me to check my internet connection. Even though I have good connection. It wont let me open apps downloaded from the store, like Xbox and Roblox. Edge cant connect to the internet too! I think this...
  10. Windows 10 1809: Microsoft Store Can't Connect to the Internet

    in Windows 10 Support
    Windows 10 1809: Microsoft Store Can't Connect to the Internet: Hi TenForums, I'm having a problem opening Microsoft Store, it keeps telling me to check my internet connection. Even though I have good connection. It wont let me open apps downloaded from the store, like Xbox and Roblox. Edge cant connect to the internet too! I think this...