Windows 10: Can't connect Xbox X controller to pc

Hi guys,


I got the new xbox controller and adapter for windows. When I connect the adapter it says XBOX ACC driver cannot be found.

I tried to download a driver from https://www.catalog.update.microsoft.com/Search.aspx?q=USB%5CVID_045E%26PID_02E6 and install it, but it still can't be installed.


Any suggestions?


Thanks

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.

When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates (Windows 10, Version20H2)
• updated xbox controller firmware through usb connection (Firmware version 5.5.2641.0)
• used Bluetooth troubleshooter
• Disconnected, removed, re-paired, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly (made sure I had only 1 connection at a time)