Windows 10: Can't Delete Connected Account in Outlook.com

Discus and support Can't Delete Connected Account in Outlook.com in Browsers and Email to solve the problem; Ever so often I check Outlook.com to see if it has improved. Well I found it hasn't. I created an account and it automatically set it as imap and I... Discussion in 'Browsers and Email' started by JamesJoey, Mar 14, 2017.

  1. JamesJoey Win User

    Can't Delete Connected Account in Outlook.com


    Ever so often I check Outlook.com to see if it has improved.

    Well I found it hasn't.
    I created an account and it automatically set it as imap and I wanted it pop3.

    Now I can't delete the account to try again.
    Tells me there was a problem and if the continues contract support.

    I'm using Edge and I cleaned browser history and rebooted.
    Btw, this happens on my pc and my tablet and internet explorer.


    Can't Delete Connected Account in Outlook.com [​IMG]


    I haven't made any changes to my system.
    James

    :)
     
    JamesJoey, Mar 14, 2017
    #1

  2. remove old email account from Windows 8 phone

    I have a similar question, so here goes:

    My brother has a window phone nokia 640 LTE, and he can't connect to outlook.com to get voice to text working ( cortana, etc.) .

    He has one account called microsoft account, and another one outlook.com

    I tried to help hi m delete the one that his friend initially set up for him, but it wont show' delete', and its the 'gmail' account, and we should be using outlook right , since this is microsoft or does it matter ?

    I dont like gmail and neither does he, as we both feel its inefficient and cumbersome.

    How do we delete the gmail one, so we can use outlook ?

    When he tries to connect to the outlook.com account , it always shows the 'gmail 'account in the prefillled in email addresss field, which is a black field with white text.

    He can't connnect to it whether he is on the phone ( won't anyway) or offline.

    ty
     
    leebojammin, Mar 14, 2017
    #2
  3. mpw444 Win User
    Email sync issues - from WP8 phone to outlook.com

    I have an outlook.com account set up on my Nokia Lumia 920 WP8 phone (created as Microsoft account email when setting up accounts/email). When I use outlook.com from a Mac and view or delete an email this is mirrored on the phone. When I do the same on
    the phone (read an email; delete an email) it is not mirrored on outlook.com. For the life of me I can't work it out. What needs to be done to get sync properly working?
     
    mpw444, Mar 14, 2017
    #3
  4. Can't Delete Connected Account in Outlook.com

    Hi James.

    If you want to delete your Outlook.com account I believe they call it closing. Not sure this is what you want to do as it sounds like you may have added another account to you outlook.com account that you want to be POP3.

    https://support.office.com/en-us/art...ad=US&fromAR=1

    I am unaware of how to set up an Outlook.com as POP but under options => accounts => pop3 you can access your Outlook.com account through as a "Pop" client. They give you settings for your client when you allow POP access.


    Ken
     
    Caledon Ken, Mar 15, 2017
    #4
  5. jmp909 Win User
    yes he means a separate IMAP/POP account that can be added under "Connected accounts"... I can't seem to delete mine either, and there are numerous other users reporting this problem

    If i delete it and hit "save", it just comes back
     
    jmp909, Mar 4, 2018
    #5
  6. Hi jmp909. Welcome to the TenForums @jmp909

    While this should not matter might I suggest you try another browser and please ensure you are not using the Outlook.com beta.

    I read some of those articles and in those descriptions people were getting errors when trying to remove, the option to remove is greyed out.

    When you select remove are you getting an error? Please ensure you are not in the Beta version.
     
    Caledon Ken, Mar 4, 2018
    #6
  7. jmp909 Win User
    Hi Ken,

    I've tried Chrome & Edge in both Beta mode and normal mode

    in Beta mode the entries disappear from the list but reappear when I hit save
    in Normal mode the entries don't even disappear

    there are no errors and nothing in the console, and no failed network requests

    thanks
    J

    PS just tried it in Firefox as well which I've never used for Outlook.com so nothing should be cached... doesn't work either
     
    jmp909, Mar 5, 2018
    #7
  8. Can't Delete Connected Account in Outlook.com

    Wow. This account you are trying to delete, is it a Microsoft Account you use to sign into machine?

    If it is not your MS account have your tried signing into the account, the one you are trying to delete, changing the password and then try deleting account. The risk here is that this account will reappear, in outlook.com, and will not let you enter the correct password.

    Maybe another member will have a much better idea. Lets see what gets suggested over next day.
     
    Caledon Ken, Apr 5, 2018
    #8
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Can't Delete Connected Account in Outlook.com

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