Windows 10: CAN'T DELETE FILES AFTER SYSTEM RESET!

Discus and support CAN'T DELETE FILES AFTER SYSTEM RESET! in Windows 10 Network and Sharing to solve the problem; I got the infamous black screen with cursor that everyone hates. But this one was stubborn and resisted any solutions I found online. So I gave up and... Discussion in 'Windows 10 Network and Sharing' started by AbrahamValdes, Jul 25, 2019.

  1. CAN'T DELETE FILES AFTER SYSTEM RESET!


    I got the infamous black screen with cursor that everyone hates. But this one was stubborn and resisted any solutions I found online. So I gave up and chose system reset with keeping my files. After that everything was looking fine, but I was having issues deleting shortcuts. I was surprised since this has never happened before. Note that only files that were kept after the reset couldn't be deleted. I am confused as files I download now I can delete but not the ones carried over the reset. Troubleshooter didn't do squat. I also don't get a error message for trying to delete files. I can do a full reset if I had too, but I just want answers please. This is bugging me. Thanks.

    :)
     
    AbrahamValdes, Jul 25, 2019
    #1
  2. Alden Rey Win User

    deleting hard drive files

    Hi,

    May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
    perform the task:

    • Type in Cortana Disc Cleanup
    • Choose the files to delete
    • Click on "Clean up system files"
    • Click on Ok

    For any concerns, don't hesitate to get back to us.

    Regards.
     
    Alden Rey, Jul 25, 2019
    #2
  3. Ferdz Amp Win User
    Unable to delete temporary files

    Hi Sumit,

    Looks like you are running out of storage space, let's walk you through the steps of running
    Disc cleanup for your Windows 10 device.

    To delete temporary files, kindly follow these steps:

    • Press the Windows key to launch the Start menu.
    • Type in Disc cleanup and press Enter.
    • Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
    • Select OK.

    If you need to free up more space, you can also delete system files:

    • Press the Windows key to launch the Start menu.
    • Type in Disc cleanup and press Enter.
    • In Disk cleanup, select Clean up system files.
    • Select the file types to get rid of. To get a description of the file type, select it.
    • Select OK.

    If the suggestions above didn't work, feel free to post back so we can further troubleshoot.
     
    Ferdz Amp, Jul 25, 2019
    #3
  4. Kem Mon Win User

    CAN'T DELETE FILES AFTER SYSTEM RESET!

    Unable to delete a file

    Hi Brent,

    There are a lot of possible reason why the issue occurs, we suggest that you access
    safe mode
    and
    delete the files there. If the same issue occur,
    reboot
    your PC and run these following
    methods of troubleshooting
    steps:

    Method 1:
    Run SFC Scan.  

    To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Method 2:
    Run DISM Tool.  

    To run
    DISM Tool, follow these steps:


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  

    NOTE:
    This might take a while to finish scanning.
    Do not cancel. 

    Method 3: Clean Boot.

    To perform a
    Clean Boot, click
    here.

    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Jul 25, 2019
    #4
Thema:

CAN'T DELETE FILES AFTER SYSTEM RESET!

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