Windows 10: Can't Delete Specific Folders From External Hard Drive

Discus and support Can't Delete Specific Folders From External Hard Drive in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello Everyone I am using WD My Passport External Hard Drive for a while now. Although i can store new files in when there is enough space in it . I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by oneofthefew_, Feb 20, 2021.

  1. Can't Delete Specific Folders From External Hard Drive


    Hello Everyone


    I am using WD My Passport External Hard Drive for a while now. Although i can store new files in when there is enough space in it . I can't remove old folder nor i can use repair because it shuts down while progress is still ongoing. Also everytime i stick the usb in windows warns me this hardware needs repairs but due to reason i explained i cannot do anything.


    I want to keep the new files i stored but also i want to open up some space.


    What can i do ? Could you help me ?


    Thank you.

    :)
     
    oneofthefew_, Feb 20, 2021
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Feb 20, 2021
    #2
  3. Kem Mon Win User
    How to delete folder/files when "Item Not Found" + folder located in external hard-drive

    Hi Juan,





    There are possible factors for the folders to be missing or cannot be found. To isolate the issue, I have some
    questions for you:




    • Were there any error messages when you connect your external hard drive to your PC?

    • Have you tried searching for the folders while enabling the "show hidden files" in your external hard drive?

    • Were there any changes made before the issue occurred?

    • What troubleshooting steps have you done so far?



    We'll be waiting for your response.



    Regards.
     
    Kem Mon, Feb 20, 2021
    #3
  4. Can't Delete Specific Folders From External Hard Drive

    Unable to access folders in external hard drive

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are unable to access the files and folders from external hard drive, do let us know the following to assist you better:

    • Have you logged in as an administrator?
    • How have you connected the hard drive to Windows 10 computer?
    • Were you able to see any error code along with the error message?
    • Is this issue specific only with the files and folders in the external drive?
    • Have you tried to access these files on different computer?

    Reply to the post with required information and brief description about the issue, we will be happy to help you further.
     
    Deepika Gowda, Feb 20, 2021
    #4
Thema:

Can't Delete Specific Folders From External Hard Drive

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