Windows 10: Can't down load photos from camera, program hangs of can't find photos

Why does my program hang whether I use Nikon transfer or The Windows 10 Photo app , when the connect o camera they hang and i get nothing yet on another machine which has Windows 10 but an earlier version it does not have a problem? And why when I look through the help post several of us have had the problem of not being ablee mto downlaod photos, surely we are not the minority. This looks like very poor customer service as we never see a posted solution that works, you competion has a big advantage over you.

:)

 

Windows 7 Will Not Include Email, Photo and Movie Programs

I think people missed that MS did not say "Internet" in the program list. Just Email, Photo, Movie.

 

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Thanks for replying spunk. That's the 'alphabetical' list I was referring to, none of these apps are in that 'All apps' list. Any more suggestions?

 

Windows 10 - defaul photo program

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family.

As I understand that you are not able to see Photo Explosion in the list of default programs, I would suggest you to follow few steps to set Photo Explosion as your default program.

• 
  In the search bar type Default programs and press enter
  
• 
  Click on associate a file type or protocol with a program
  
• 
  Select the file type which you want to associate with the photo Explosion.
  
• 
  After selecting click on change programs
  
• 
  Check whether you are able to see Photo Explosion in the list.
  

Hope this information is useful. Do get back to us for further assistance.