Windows 10: Can't download a purchased app again

Discus and support Can't download a purchased app again in Windows 10 Software and Apps to solve the problem; So I purchased Ark: survival evolved from the Microsoft Store. I had downloaded it okay the first time, but then I uninstalled the app. When I went to... Discussion in 'Windows 10 Software and Apps' started by sulakshanalankathilake, Jul 4, 2019.

  1. Can't download a purchased app again


    So I purchased Ark: survival evolved from the Microsoft Store. I had downloaded it okay the first time, but then I uninstalled the app. When I went to download it again, there was no option available to re-install the app. Although there was the choice to repurchase it (of course I didn't want to). I checked in my library for already installed apps, but I couldn't find it in their either.







    Does anyone have any solutions for this?

    :)
     
    sulakshanalankathilake, Jul 4, 2019
    #1

  2. Windows App Store List of Downloaded/Purchased Apps

    Unfortunately, your suggestion only lists the apps which are currently installed on my system, not even all of the apps that I purchased. Not much help.
     
    RobertBourge, Jul 4, 2019
    #2
  3. Staff Pad in-app Purchase

    Hello Sharon,



    Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



    To serve you better, please share this:

    Are you trying to purchase the app from Windows Store?



    Try the below methods and check:

    Method 1: I would suggest you to run the inbuilt app troubleshooter.

    Follow the steps:


    • Press “Windows” + “X” and select Control Panel.

    • Select Troubleshooting and select View all on left hand side of the screen.

    • Select the App and follow the instruction to troubleshoot.


    Method 2: I suggest you to follow the steps below to reset the Windows store:


    • Press the “Win Logo” + “R”

    • Type: WSReset.exe and press “Enter”.

    • Restart the computer and check.


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thanks and regards,

    Jenith
     
    Jenith_James, Jul 4, 2019
    #3
  4. R.Stevens Win User

    Can't download a purchased app again

    Windows App Store List of Downloaded/Purchased Apps

    Hi,

    In Windows 8, I could easily go into my account in the Windows Store (apps) and see a listing of all of the apps that I ever purchased & downloaded or the free ones that I downloaded. That was very helpful when I had to reformat my hard drive.

    I went looking for that list today. I have Windows 10. Getting to "my account" in the Windows Store was really difficult because it seems to be essentially hidden. Anyway, the only the apps that I purchased were listed. That's helpful, but I need the listing
    of free apps that I've downloaded, because there are way more free apps that I own, vs. purchased ones. After trying for an hour, I could not find the list of the free apps I had previously downloaded. It would be great to have access to this listing again.

    How do I find this list in Windows 10?

    Thanks!
     
    R.Stevens, Jul 4, 2019
    #4
Thema:

Can't download a purchased app again

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