Windows 10: Can't download an app

Discus and support Can't download an app in Windows 10 Installation and Upgrade to solve the problem; I've been trying to download a 3D modeling app named Makehuman 2. 0. However all I get is the zipped folder. Then Microsoft blocks it, even though... Discussion in 'Windows 10 Installation and Upgrade' started by DenitaArnold_800, Jun 11, 2019.

  1. Can't download an app


    I've been trying to download a 3D modeling app named Makehuman 2. 0. However all I get is the

    zipped folder. Then Microsoft blocks it, even though it's safe. I have Chrome browser. I think you are blocking my efforts to install this app because it's not yours and that's not fair. I've asked the program's forum for help. I did everything they said, but it still just wants to download just the zipped folder. What do I do to install this program? It sounds great and it's free. Please help. And stop being so selfish and block downloads just because you think you can

    :)
     
    DenitaArnold_800, Jun 11, 2019
    #1

  2. downloading apps

    Hi George,

    Thank you for writing to Microsoft Community Forums.

    I would like to understand the issue better, could you let me know

    1. Operating system and edition of operating system you are using?
    2. From where you are trying to download apps?

    However you can try following steps to if you are using Microsoft store to download apps.

    Step 1 :

    1. Open RUN box by pressing
      windows + R
      button on the keyboard.
    2. Then type WSReset.exe and click on
      OK.
    3. Try to logging in to store with your Microsoft account.
    4. Try downloading the apps.

    Step 2:

    1. Search for command prompt on
      Cortana
      search bar.
    2. Right click on command prompt and click on
      run as administrator.
    3. Type below command and press enter.

      Dism.exe /Online /Cleanup-Image /RestoreHealth

    The above command will take some time and I would suggest you to wait until the process completes.

    To know the edition of operating system,

    1. Right click on This PC and click on
      Properties.

    Hope it helps.

    Manjunath H

    Microsoft Community - Moderator
     
    Manjunath_H, Jun 11, 2019
    #2
  3. Windows 10 Apps from the store wont download

    Hi Sumon,

    Sorry for the delay in response.

    • Do you face this issue only with these apps?
    • Did you try downloading other apps?
    • Did you try stopping these apps and then downloading it again?
    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search
      box
      and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.
    If the steps don't work try these steps:

    Try to reset the Windows store and check.
    • Press Win + R on the keyboard to open run Window.
    • Type wsreset.exe to reset the Windows store cache.
    Hope this information helps.
     
    Ravinath P, Jun 11, 2019
    #3
  4. KatrineCY Win User

    Can't download an app

    download Windows camera app

    Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
    no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?
     
    KatrineCY, Jun 11, 2019
    #4
Thema:

Can't download an app

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