Windows 10: Can't download anything on Xbox Launcher / MS Store

I got my 1€ Game Pass yesterday, as i wanted to try out the new Flight Sim and AoE.

I cannot download both of them with the MS Store nor the Xbox Launcher. other games, like hellblade worked fine yesterday, but today i can't download anything anymore. not even the XBox app.

When attemting to download, the Store does nothing, And the XBox Launcher gives me the error code "0x00000001"

I alredy tried to run the troubleshooter for Windows Store Apps. And i tried to reset the Store App (via settings & "WSReset" command)

Can anyone help me there? I really wanna try those games!

submitted by /u/Waschtl_
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:)

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Can't Login to Store/Xbox/

Hi Spacegizmo,


Welcome to Microsoft Community.



I appreciate your interest on windows 10.

I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


As I understand from your information you are not able login in windows store as well in Xbox.

I would suggest you to run windows apps troubleshooter to resolve windows store issue.

Follow the steps.

• 
  Go to control panel and select troubleshooting then in top left corner of your screen select view all.
  
• 
  Click on windows store app and click on it and run it.
  

To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



Follow the link:

Xbox Support


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



Thanks.

 

Microsoft launcher

Hi AustinNeely\,

Thank you for reaching out to Microsoft Community. May we ask if what troubleshooting you have tried? We highly suggest you to try the steps below.

• Restart your phone.
• If the issue persists after restarting your phone, it only means that the default launcher is needed for any other launchers to work properly. Re-installing the default launcher should resolve the issue.

Once your Android phone is back on its default settings, re-install the Microsoft Launcher and your other apps.

Note: You can easily restore your Microsoft Launcher settings if you have performed a back up. To back up your Microsoft Launcher settings, please do the following:

1. Launch the Microsoft Launcher settings. (Tap and hold your phone's home screen and tap on the
   Launcher Settings.)
2. Tap Back up & Restore.
3. Tap Back up Microsoft Launcher option.
4. Confirm that the Back up to cloud storage option is selected.
5. Tap the Back up button.
6. Check the settings that you want to back up.
7. Tap the Back up now button.

You may restore your Microsoft Launcher back up after re-installing it.

If you can no longer re-install your phone's default launcher, please get in touch with its manufacturer for assistance on how you can reset it to its factory settings.

Kind Regards,

Rom G.