Windows 10: Can't download drivers when I plugged the controller into the laptop

Hello,


I am having trouble connecting the ps4 controller to my laptop. I have tried a USB connection and it did not work. When I tried the Bluetooth connection, it worked and the lightbar showed me a light blue colour and then I went into the settings Bluetooth tab it says that it is connected but when I tried to use the DS4 program it says that no controller found. Also went to the control panel, device and printers section, the controller is there but when I clicked to show more info on the controller, everything is unavailable for some reason. I tried troubleshooting and it came up with no problems found.


I hope someone can help me with this issue.


Thank you.

:)

 

Laptop Screen goes dark when I Plug in or plug out.

Hi Haifz,

Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
I will surely help you to fix this issue.

To understand the issue better, let me know what is the model number of the laptop?

This issue could have occurred due to these reasons:

• Outdated or corrupt driver.
• Missing Windows Updates.

Try the steps listed here:

Method 1:

I suggest you to install all the available Windows Updates and check if it helps.

Method 2:

If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Canon PowerShot Camera Driver will not download

Hi,

There are some security settings on your browser that might cause to a failed download. For us to identify the root cause of this issue, we would like to know these questions:

• Which browser are you using to download the driver from Canon's support website?
• Have you encountered any error messages?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you get the downloaded driver from your other laptop and save it to a USB flash drive. After that, plug in the USB flash drive to your laptop that's having an issue. Then, try to install the driver to your laptop.

Let us know your response.

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.