Windows 10: cant download games i own

Discus and support cant download games i own in Windows 10 Gaming to solve the problem; so i got a new laptop and i own state of decay 2 on the windows 10 store and i purchased it when it first came out or at least around that time,... Discussion in 'Windows 10 Gaming' started by bob mike 423, Dec 26, 2018.

  1. cant download games i own


    so i got a new laptop and i own state of decay 2 on the windows 10 store and i purchased it when it first came out or at least around that time, however its now been like a year and and i got a new laptop so i can play games on the go because i travel alot one of those games that i never really had time to play was state of decay two.....today i went to go install it and it said i owned it but the install button wasnt highlighted like all the other download options and instead it was a faded blue instead of dark blue and when i hover over it with my mouse i had that red circle with a red slash going down the middle....the store wont give me any info about it and im getting ticked with it so i came here...i know little to nothing about this problem and need help

    :)
     
    bob mike 423, Dec 26, 2018
    #1

  2. Downloading games

    Hi,



    Install game in Compatibility mode

    I would suggest you to install the game I compatibility mode and check: Follow these steps:




    • Download the driver from the manufacturer’s website.

    • Right-click on the driver setup file and click on
      ‘properties’.

    • Click on the ‘compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists


    Hope it helps. Do contact us for further queries. We will be happy to assist.



    Thank you.
     
    Jenith_James, Dec 26, 2018
    #2
  3. i just downloaded a game and it will open and shut automatically

    Hi john,

    For a better clarity on the issue, please answer the below questions;

    • Please specify the game you are having issue with?
    • Are you getting any error messages while opening the game?
    • Also, did you download the game from windows Store?
    For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

    • Type Troubleshooting in the search next to start on the desktop.
    • Click on View All on left side and select Windows Store Apps.
    • Follow the onscreen instructions.

    Get back to us for further assistance, we will be glad to help you.
     
    Rishad K T, Dec 26, 2018
    #3
  4. cant download games i own

    Where are my downloaded Games?

    Hi Brandon,

    Games downloaded from the Microsoft Store website or through the Windows Store app are added in the Xbox app's Game list. To access this, kindly perform the following steps:

    • Select the Start button, then select Xbox.
    • Sign in using the Microsoft account you've used to download the game.
    • Select My games. Games you have on that device will appear there.

    If you can't see the game, it may be because the game was not automatically added on your Game list. To add it, proceed with the steps below:

    • Select the Start button, then select Xbox.
    • Sign in using the Microsoft account you've used to download the game.
    • Select My games.
    • Select Add a game from your PC.
    • You'll see a scrollable list of all Win32 games and programs that have
      Start
      menu shortcuts. From the list, find Solitaire HD and add it to your
      My games menu so you can quickly browse for and launch the game.
    • Once you've selected your choices, select Add selected games at the bottom of the pop-up window.

    Don't forget to notify us with the results. We'd be glad to further assist you.
     
    Catherine Cus., Dec 26, 2018
    #4
Thema:

cant download games i own

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