Windows 10: Can't Download/install a game from Microsoft Store

Discus and support Can't Download/install a game from Microsoft Store in Microsoft Windows 10 Store to solve the problem; So everytime I try to download a game using microsoft store is such a pain and the interface is really bad for games. I am trying to download Halo... Discussion in 'Microsoft Windows 10 Store' started by AJFoord, Jan 14, 2020 at 4:52 PM.

  1. AJFoord Win User

    Can't Download/install a game from Microsoft Store


    So everytime I try to download a game using microsoft store is such a pain and the interface is really bad for games.


    I am trying to download Halo Reach, but there is some issue all the time. Sometimes I get the error message "something went bad on our end", then when I finally got it to start downloading the download disappears and it seems I have to start all over again, and now I have the message "It looks like you dont have any applicable devices..."


    Please just let me install 1 game

    :)
     

  2. Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, Jan 14, 2020 at 4:53 PM
    #2
  3. Gino Des Win User
    can't download games from store

    Hi Krishna,

    You might be experiencing this issue because of a connectivity issue or the Microsoft Store cache is corrupted. In order to diagnose the problem, we suggest that you try the following methods:

    Method 1: Run the troubleshooter for Windows apps. This troubleshooter fixes problems that may prevent apps and games from downloading and installing correctly. To run the troubleshooter, kindly refer to the following article:

    Run the troubleshooter for Windows apps
    .

    Method 2: Manually reset the Windows Store app cache then try to download games again. To manually reset, follow the steps below:

    • Click Start.
    • On the search bar, type Command Prompt, and right-click Command Prompt
      from the results.
    • Click Run as administrator.
    • Type wsreset, and press Enter.

    We also recommend that you download and install any pending updates that need to be installed on the computer through

    Windows Update
    and check if it helps resolve the issue.

    If the issue persists, kindly send us a reply with the following information so we can further pinpoint the cause of this issue:

    • Do you only experience this issue when downloading a specific game from Microsoft Store? If yes, what is the name of the specific game you are trying to download?
    • Have you tried downloading the game by accessing
      Microsoft Store using your web browser
      ?
    • What other troubleshooting steps have you tried so far?

    Let us know how it goes so we can assist you further.
     
  4. Can't Download/install a game from Microsoft Store

    Cant download and install app/games in microsoft store

    Hi,

    Having a corrupted profile is one of the possible reasons why you are getting this error code: 0x803FB005 when trying to install apps/games in Microsoft Store. To help you resolve this concern, we recommend that you perform the troubleshooting steps below:

    Step 1: Running the troubleshooter for Windows apps can help removes any conflicts with an app from Microsoft Store. To do this, you may refer to the link below:

    Run the troubleshooter for Windows apps

    Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    • Click Start and click Settings.
    • Select System.
    • Select Storage.
    • Select This PC.
    • Click Temporary files.
    • Choose Temporary files.
    • Click Remove files.

    Step 3: Reset Store cache.

    • Press the Win+R keys to open the Run dialog.
    • Type WSReset.exe, and click/tap on OK.

      Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
    • The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

    Let us know the results, so that we can assist you further.
     
Thema:

Can't Download/install a game from Microsoft Store

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