Windows 10: Can't Download Purchased Game

Discus and support Can't Download Purchased Game in Windows 10 Software and Apps to solve the problem; I use a code to buy a game and I downloaded it on my old computer, but now I built a new pc and signed in with the same account, but I can't download... Discussion in 'Windows 10 Software and Apps' started by The Gamer Center YT, Sep 27, 2020.

  1. Can't Download Purchased Game


    I use a code to buy a game and I downloaded it on my old computer, but now I built a new pc and signed in with the same account, but I can't download it.

    :)
     
    The Gamer Center YT, Sep 27, 2020
    #1

  2. Help making a game purchase.

    i need a hand to purchase bad company 2 Vietnam online, can someone guide me to the proper procedure steps to to buy and download the game thanks
     
    Corduroy_Jr, Sep 27, 2020
    #2
  3. purchased game

    Hi,

    To install a game on you need to make sure that you sign in on your computer using the Microsoft account that you use to purchased the game. To install a game on Windows 10, you may follow the steps below:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse to and select the game you want to buy.

    If you already own the game, you can install it on your PC. Otherwise, select Install to download and install the game.

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Sep 27, 2020
    #3
  4. Can't Download Purchased Game

    Purchased Xbox Live games WILL NOT download!!

    ok this is similar to many post's but it seems that the problem is getting worse.

    Firstly, I am using a HTC 7 Trophy, I am connected via my home WiFi.. and I use my own xbox live gamertag details for purchases.

    I first noticed problems when an update became available for HTC Hub, this update would not download.

    After about a week or two an update was released for the xbox live game Flight Control (which I have fully purchased).. Once again this would not download. I posted the problem on here.

    J WOODS who's profile is here>> http://social.answers.microsoft.com...jtvJYNskiIBdBpmExx7x5usQ1vr19dUVu8=&sp=forums



    He posted this as an answer to the problem

    For the symptoms you are describing, I would suggest the following steps:

    • Delete the app from the Phone by tapping and holding on the app and then tapping “delete”.
    • Go back to Marketplace and reinstall the app.
    If that doesn’t work:

    • Turn off the phone, remove the battery for 30 - 60 seconds, replace the battery and restart the phone. Removing the battery may not be absolutely necessary but I don't want to tell you to try it later Can't Download Purchased Game :)
    • Repeat the first 2 steps above.
    Let us know if this works.

    Best regards.



    IT DOES NOT WORK...

    Now, after following J Woods advice, Flight Control WILL NOT download at all. I am still connected via my WiFi...and every time I try to download the game it displays "Attention required. Press here." when I press on the message it then displays another
    message. syaing "Can't get this information at the moment. Check again in a little while."

    But this is not the only problem of its type..

    On December 26th 2010, I purchased Bejewled LIVE from the Xbox Live marketplace on the phone. Straight after purchasing I recieved the same error messages as I did with flight control. Even though I have not been able to download the game as of yet (despite
    many attempts)... Microsoft did not delay in STEALING MY MONEY...

    I am getting very fed up of complaining and trying many different methods to try and get my game that I HAVE PAID FOR... But it seems that Microsoft couldn't care less.

    They have not even acknowledged that they are aware of this problem or given any indication that they are going to fix it... But yet they are quite happy to take peoples money and refer you to the disclaimer at the bottom of every purchase which claims..
    "there are no refunds on this purchase"

    Surely if they cannot provide me with the items I have paid for, then I am entitled to a refund. If anyone knows what I can do about this please reply. Because if this is not fixed soon I will be seeking legal action. Even Microsoft are not above the law,
    and charging me for something that they don't give me is a violation of consumer rights.
     
    GizM0 The Great, Sep 27, 2020
    #4
Thema:

Can't Download Purchased Game

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