Windows 10: Can't Download Purchased Game

Discus and support Can't Download Purchased Game in Windows 10 Software and Apps to solve the problem; I use a code to buy a game and I downloaded it on my old computer, but now I built a new pc and signed in with the same account, but I can't download... Discussion in 'Windows 10 Software and Apps' started by The Gamer Center YT, Sep 27, 2020.

  1. Can't Download Purchased Game

    I use a code to buy a game and I downloaded it on my old computer, but now I built a new pc and signed in with the same account, but I can't download it.

    The Gamer Center YT, Sep 27, 2020

  2. Help making a game purchase.

    i need a hand to purchase bad company 2 Vietnam online, can someone guide me to the proper procedure steps to to buy and download the game thanks
    Corduroy_Jr, Sep 27, 2020
  3. purchased game


    To install a game on you need to make sure that you sign in on your computer using the Microsoft account that you use to purchased the game. To install a game on Windows 10, you may follow the steps below:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse to and select the game you want to buy.

    If you already own the game, you can install it on your PC. Otherwise, select Install to download and install the game.

    Should you need further assistance, feel free to post anytime.
    Wilfred Mac, Sep 27, 2020
  4. Can't Download Purchased Game

    Purchased Xbox Live games WILL NOT download!!

    ok this is similar to many post's but it seems that the problem is getting worse.

    Firstly, I am using a HTC 7 Trophy, I am connected via my home WiFi.. and I use my own xbox live gamertag details for purchases.

    I first noticed problems when an update became available for HTC Hub, this update would not download.

    After about a week or two an update was released for the xbox live game Flight Control (which I have fully purchased).. Once again this would not download. I posted the problem on here.

    J WOODS who's profile is here>>

    He posted this as an answer to the problem

    For the symptoms you are describing, I would suggest the following steps:

    • Delete the app from the Phone by tapping and holding on the app and then tapping “delete”.
    • Go back to Marketplace and reinstall the app.
    If that doesn’t work:

    • Turn off the phone, remove the battery for 30 - 60 seconds, replace the battery and restart the phone. Removing the battery may not be absolutely necessary but I don't want to tell you to try it later Can't Download Purchased Game :)
    • Repeat the first 2 steps above.
    Let us know if this works.

    Best regards.


    Now, after following J Woods advice, Flight Control WILL NOT download at all. I am still connected via my WiFi...and every time I try to download the game it displays "Attention required. Press here." when I press on the message it then displays another
    message. syaing "Can't get this information at the moment. Check again in a little while."

    But this is not the only problem of its type..

    On December 26th 2010, I purchased Bejewled LIVE from the Xbox Live marketplace on the phone. Straight after purchasing I recieved the same error messages as I did with flight control. Even though I have not been able to download the game as of yet (despite
    many attempts)... Microsoft did not delay in STEALING MY MONEY...

    I am getting very fed up of complaining and trying many different methods to try and get my game that I HAVE PAID FOR... But it seems that Microsoft couldn't care less.

    They have not even acknowledged that they are aware of this problem or given any indication that they are going to fix it... But yet they are quite happy to take peoples money and refer you to the disclaimer at the bottom of every purchase which claims..
    "there are no refunds on this purchase"

    Surely if they cannot provide me with the items I have paid for, then I am entitled to a refund. If anyone knows what I can do about this please reply. Because if this is not fixed soon I will be seeking legal action. Even Microsoft are not above the law,
    and charging me for something that they don't give me is a violation of consumer rights.
    GizM0 The Great, Sep 27, 2020

Can't Download Purchased Game

  1. Can't Download Purchased Game - Similar Threads - Can't Download Purchased

  2. Downloading a previously purchased game

    in Windows 10 Gaming
    Downloading a previously purchased game: I previously purchased Minecraft Dungeons Hero Edition, and downloaded it on one pc. How do I download the same game THAT I BOUGHT, on a different pc, without buying it again? I signed into the Microsoft account and store on the new pc, and I see the order, but when I try to...
  3. games purchased aren't downloading

    in Windows 10 Gaming
    games purchased aren't downloading: I continuously have issues with games purchased from "big fish", for my personal computer PC but before, a year ago, there were few issues, none to do with downloading. I've downloaded app at least 4 times. This shouldn't be happening and I've cleaned, defragged and trouble...
  4. game purchase download not working

    in Windows 10 Gaming
    game purchase download not working: Minecraft game purchashed. Receipt in mail. Go to install on device and says my account has no linked devices. All my devices are linked to my account I purchased the game. Should be no issues....
  5. How to download purchased game to new pc

    in Microsoft Windows 10 Store
    How to download purchased game to new pc: I' ve purchased 2 games long ago, and now I want to download them again on a new pc. I have the receipts and the order number in my account, but I don't know to download them again. Thank you...
  6. Can't download a purchased app again

    in Windows 10 Software and Apps
    Can't download a purchased app again: So I purchased Ark: survival evolved from the Microsoft Store. I had downloaded it okay the first time, but then I uninstalled the app. When I went to download it again, there was no option available to re-install the app. Although there was the choice to repurchase it (of...
  7. Games for windowa live purchases not downloadable

    in Microsoft Windows 10 Store
    Games for windowa live purchases not downloadable: Seeing as my other thread was locked because somebody hijacked it with a question about groove music i'll start again I am unable to download any of my purchases from the Games for windows live marketplace client, every attempt results in it saying there was an error...
  8. Cant play/download a purchased game

    in Windows 10 Gaming
    Cant play/download a purchased game: I just recently brought forza horizon 4 for windows 10. I says I own it but when I click on install/play game it just links me back to the page to buy the game? Clicking on install to my device comes up with a box saying I dont have any compatible devices? Im getting a bit...
  9. I can't download a game I purchased

    in Windows 10 Gaming
    I can't download a game I purchased: Hey there , a while ago i bought Minecraft win 10 edition and i downloaded it , a week ago i was deleting some apps which i deleted Minecraft with them , when i went to redownload from the store it said trial owned altho i have the full game i bought Thank you...
  10. can't download games

    in Windows 10 Gaming
    can't download games: i had a nice computer, running windows 7, but it's stopped working. so i'm using a laptop, Acer aspire, that was given to me and it runs windows 10, sop i'm learning. i had a stroke last month so everything is hard. i just wanted to sit here and play some of the old games, ms...