Windows 10: Cant download the drivers for my hp printer

Discus and support Cant download the drivers for my hp printer in Windows 10 Drivers and Hardware to solve the problem; Hello I am trying to install my HP 1200 Laserjet printer. But when i try to download the driver from the updated drivers list i get an error message... Discussion in 'Windows 10 Drivers and Hardware' started by Darrell t.Cox, Sep 14, 2018.

  1. Darrell t.Cox Win User

    Cant download the drivers for my hp printer


    Hello


    I am trying to install my HP 1200 Laserjet printer.

    But when i try to download the driver from the updated drivers list i get an error message that stats the driver was not downloaded.

    I am doing something wrong? i removed any existence of the printer for my laptop. I cant understand why the driver will not download.

    Can someone please help me with this problem?


    Thank you in advance.

    :)
     
    Darrell t.Cox, Sep 14, 2018
    #1
  2. David T. Williams Win User

    Can't get my HP Printer to work on Windows 10

    Greg,

    I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

    Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

    • There was no animation in the system try after plugging in the USB cable and powering on the printer.

    Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

    Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

    • Yes. The printer is listed.
    • Set as Default, if it won't print right click to Troubleshoot.
      • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:
    PCL XL error

    Subsystem KERNEL

    Error: IllegalTag

    Operator: 0x98

    Position: 3

    Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

    • Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

    Did the printer driver arrive? No.

    Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
    it in.

    Let us know how this works. It may require a few extra steps.

    http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

    • Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

    • Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

    So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
    the ICON is customized to look like the installed device or printer.

    Do you have any other suggestions that I might try?

    Thanks!

    Dave Williams
     
    David T. Williams, Sep 14, 2018
    #2
  3. Zinifax Win User
    HP Printer Driver not Compatible

    I have followed may of the threads but I need a simple step process to get this HP 3600n Printer working on Windows10.

    1. I have downloaded the driver required from HP Dot4Prt

    2. Windows 10 recognises the printer in devices

    3. Run install driver and Windows says incompatible

    Arghh!
     
    Zinifax, Sep 14, 2018
    #3
  4. ArtTrier Win User

    Cant download the drivers for my hp printer

    HP All In One Printer/Scanner/FAX J6400 series - Can't scan w/Windows 10

    I have done everything that you have suggested and Windows 10 still will not allow me to scan. All my HP drivers are current and the HP online help process indicates that my printer is fine and online. Any other suggestions?
     
    ArtTrier, Sep 14, 2018
    #4
Thema:

Cant download the drivers for my hp printer

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