Windows 10: Can't enter pin or password the first time I try to log into Windows 10 on pc

Can't enter pin or password the first time I try to log into Windows 10 on pc


I Just can’t type anything in the white box that say PASSWORD or PIN


If I leave it a few minutes till the login box disappears and reappears. I can enter my Pin and Password no problems or is I select Forgot my Pin or Password option which brings up the following page and just cancel the page with the x in top right, which takes you back to the login page, which now works fine.


I can now enter text/numbers in the login box.


This started about 4 weeks ago and only affects my main PC, Laptop is ok.


I tried inserting images but they all appear on the first line, so left them out also you can't seem to be able to attached a document.


So try this link https://1drv.ms/w/s!Ao5mY3hen1-liZ1kTPdu6uSyAoYl3w

Word Docx



:)

 

Windows 10 Change password to pin

Hi Ana,

Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  Are you able to log in to your desktop?
  
• 
  Do you see any error code along with the error message?
  

I suggest you to go through the below steps and check if it helps.

Follow these steps to set up a PIN on your Windows User Account:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click
  Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Add button.
  
• 
  Type in the password for your User Account, then click the
  Ok button.
  
• 
  Select and enter a 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Exit the PIN setup utility.
  

From now on you’ll be able to log in to your Windows account by entering your 4 digit PIN instead of your password.



You can change your PIN at any time by following the steps below:

• 
  Press the Windows +S key combination to display the Search box.
  
• 
  Type the word pin into the Search box, then click Set up PIN sign-in.
  
• 
  Find the “PIN” section and click the Change button.
  
• 
  Enter your Windows password, then click the
  Ok button.
  
• 
  Select and enter a new 4 digit numeric pin, then enter it again for confirmation.
  
• 
  Click the Finish button.
  
• 
  Exit the PIN setup utility.
  

Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Sign-in taking time after setting up PIN

Hello Harold,



Thank you for writing to Microsoft Community Forums.



I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
linked to your Microsoft account to give access using the PIN.



I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



However, if you want to remove the PIN you can follow the steps mentioned below.

1. Login to the PC using password, and go to
   Settings > Accounts > Sign-in options.
   
2. Under PIN click on
   Remove.
   
3. Enter the password and click on
   OK.
   
4. Restart the PC.
   

Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Have PIN for Windows 10 but need Windows password

Hi,

To set up a PIN on your Windows account, we suggest that you follow the steps below:

• Type the word pin in the search box and select
  Set up PIN sign-in.
  
• 
  Under the PIN section, click the
  Add button.
  
• 
  Enter the password for your user account, then click the
  OK button.
  
• 
  Follow the instructions on the screen.
  

Let us know how it goes.