Windows 10: Can't factory reset, update or repair my computer.

Hi for a bit now i've had an issue with updating past 1909 I have tried using sfc /scannow which just says "Windows Resource Protection could not start the repair service.". Ive tried to start a clean start up and installing on a usb also didnt work ive tried a factory reset but it wont let me I have tried removing the software distribution and renaming it and have also tried removing an xmp folder which doesnt work. At this point im at a loss on how to fixed this issue and dont know how to move foward please help !

:)

 

Factory Reset Win 7 (without disc)

Download an ISO of the Avira AV boot CD, burn it on your own computer, and then boot from that CD on your mom's computer and run a cleanup.

Seriously, you should just download a Windows disc and format the laptop. Best and easiest course of action.

"Information:
Many Toshiba laptops come with the factory software recovery image stored in a special (hidden) area on the hard disk. From this special hidden image, you can restore your computer to its factory-fresh software condition by following these steps:

To restore the original factory software image on your computer follow these steps:

• Make sure the computer is turned off ("Shut-down" from the Windows Start menu)
• Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
• Make sure the AC Adapter is plugged in and working.
• Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.
• If the recovery process offers a choice of Operating Systems, select the appropriate one for you.
• A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
• Click Yes to continue.
• When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
• Continue to follow the directions restarting as necessary.

Please note that the process may vary slightly from machine to machine, that you may be asked to insert disks (multi-disk packages) and that the process may take one to two hours to complete. The recovery process will require you to restart your computer several times.

As you use the recovery process you will have several options. One of these may be to create a custom size partition. Follow the directions on screen for this and other options as prompted. When in doubt, it's usually best to accept the default, or pre-selected option."

If you are incapable, or uncomfortable with following any of the recommendations on how to restore the laptop, then I recommend you take it to your local IT guy and ask him to do it for you. Sometimes the best of us have to visit a ripoff merchant to get something fixed, or even just tested...

 

Reset computer to factory settings

Hi Sherry,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I suggest you to follow the steps below and check if the helps.

Step 1: Remove all the external devices (except keyboard and mouse) connected to the computer and check if it helps.

Step 2: I suggest you to download the Windows 10 ISO and create a Media Creation tool and then perform Automatic Repair.

Refer to the following link:

Download Windows 10

(Refer to the section "Installing Windows 10 using the media creation tool " in the above article for creating the tool).

Once you have the installation media, follow the steps:

• Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to
  change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.
• In the Windows Recovery Environment, on the Choose an option screen, click 'Troubleshoot'.
• Click, Advanced Options and then click on 'Automatic Repair'.
• After this complete the repair and see if you are able to boot in to your computer.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Factory Reset

Hi Cameron,

Since you did a factory reset on your computer, possibly the outdated network adapter driver causes the connection issue. Just for clarification, did you install the updated network drivers? If not, we suggest that you update the Network adapter driver.

• Go to Device Manager, then click Network adapters and select the network adapter name.
• Press and hold (or right-click) the network adapter, and then select
  Update Driver Software > Search automatically for updated driver software. Follow the steps, then select
  Close.
• After installing the updated driver, restart the computer.

If Windows can’t find a new driver for your network adapter, visit the PC manufacturer’s website and download the latest network adapter driver from there.



If the issue persists, we recommend that you follow the troubleshooting steps provided on this link:
Fix network connection issues in Windows 10.

Feel free to send us your feedback at your convenience.