Windows 10: Can't find a downloaded app

Discus and support Can't find a downloaded app in Windows 10 Customization to solve the problem; I have downloaded the Scanmarker Air app from Google Play. Google Play says it is Installed. I did try installing it gain but, of course, it said it... Discussion in 'Windows 10 Customization' started by SandraReedy, Feb 11, 2019.

  1. Can't find a downloaded app


    I have downloaded the Scanmarker Air app from Google Play. Google Play says it is Installed. I did try installing it gain but, of course, it said it was already installed on my device. I have checked All Apps, performed a general search on the laptop and checked Explorer Files. It is nowhere to be found. Has anyone had the same issue and managed to resolve it please.

    Thanks

    Sandra

    :)
     
    SandraReedy, Feb 11, 2019
    #1

  2. downloading apps

    Hi George,

    Thank you for writing to Microsoft Community Forums.

    I would like to understand the issue better, could you let me know

    1. Operating system and edition of operating system you are using?
    2. From where you are trying to download apps?

    However you can try following steps to if you are using Microsoft store to download apps.

    Step 1 :

    1. Open RUN box by pressing
      windows + R
      button on the keyboard.
    2. Then type WSReset.exe and click on
      OK.
    3. Try to logging in to store with your Microsoft account.
    4. Try downloading the apps.

    Step 2:

    1. Search for command prompt on
      Cortana
      search bar.
    2. Right click on command prompt and click on
      run as administrator.
    3. Type below command and press enter.

      Dism.exe /Online /Cleanup-Image /RestoreHealth

    The above command will take some time and I would suggest you to wait until the process completes.

    To know the edition of operating system,

    1. Right click on This PC and click on
      Properties.

    Hope it helps.

    Manjunath H

    Microsoft Community - Moderator
     
    Manjunath_H, Feb 11, 2019
    #2
  3. Windows 10 Apps from the store wont download

    Hi Sumon,

    Sorry for the delay in response.

    • Do you face this issue only with these apps?
    • Did you try downloading other apps?
    • Did you try stopping these apps and then downloading it again?
    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search
      box
      and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.
    If the steps don't work try these steps:

    Try to reset the Windows store and check.
    • Press Win + R on the keyboard to open run Window.
    • Type wsreset.exe to reset the Windows store cache.
    Hope this information helps.
     
    Ravinath P, Feb 11, 2019
    #3
  4. KatrineCY Win User

    Can't find a downloaded app

    download Windows camera app

    Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
    no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?
     
    KatrineCY, Feb 11, 2019
    #4
Thema:

Can't find a downloaded app

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