Windows 10: Can't find app that's taking up hard drive space

At one point I purchased a game from Steam, which included a beta version. Since I didn't want that, I deleted it (unfortunately not through the Steam client). Now when I use the Storage app to see what files are taking up space on my hard drive, this game is shown as using 18.1 GB. Here's where my problem is:


a) when I try to uninstall the program directly from the Storage app, it takes me to the Steam app.

b) the base game (not the beta version) has already been uninstalled through Steam, so there's nothing left to uninstall. I've tried re-downloading the game so I could uninstall it properly, but this doesn't help. Unfortunately, the beta version I improperly deleted isn't available anymore, so that portion isn't being reinstalled (so it could be properly uninstalled).

c) when I search for the file in File Explorer, a couple of icons show up but nothing else.

d) the Storage app shows the name of the app that's taking up space, but doesn't indicate where it's actually stored

e) Steam has been useless for help, so I'm really just trying to figure out either if the Storage app is wrong (i.e. the game isn't actually there anymore) or where the app is actually located in case the Storage app is correct.


Any help would be greatly appreciated!

:)

 

Windows is taking up too much hard drive space.

Hi Trisha,

Windows might have been accumulated large drive space due to installed apps, temporary files, or etc. For us to identify which item mostly accumulates your drive space, we suggest that you check it here:

• Click on Start.
• Type Storage, and then press Enter.
• Under Local Storage, click on This
  PC (C.
• On this window, you will see which item mot accumulate your drive space.

We also recommend that you follow the steps given on this article on how to
free up drive space in Windows 10. Click on every drop down to view the steps.

Let us know if you need further assistance.

 

System Taking Like All of my space ._.

Windows File Explorer is not great at finding out where your hard drive space is being used . . .

• Click HERE to download a small free utility Called TreeSize.
  
• Run that utility as Administrator
• Point it to your C Drive
• Let the list of files/folders build
• Expand out the folder(s) that are taking all your hard drive space
• Please provide a screenshot of the resulting window in order for us to make a better analysis of what is happening with your system and suggest a remedy

 

Hard Drive Space Missing

Hi,

It is possible that hard drive space was missing due to a corrupted file system. To better assist you, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• Have you tried deleting temporary files?
• What troubleshooting steps have you done so far aside from checked the hidden files?

We're looking forward to your response.