Windows 10: Can't find Bitlocker Recovery Key

Discus and support Can't find Bitlocker Recovery Key in AntiVirus, Firewalls and System Security to solve the problem; I recently bought a second-hand Hp ProBook 650 laptop. When i tried to switch it on today, it asked for a Bitlocker Recovery Key. I don't remember... Discussion in 'AntiVirus, Firewalls and System Security' started by Salondie Nethengwe, Oct 12, 2020.

  1. Can't find Bitlocker Recovery Key


    I recently bought a second-hand Hp ProBook 650 laptop. When i tried to switch it on today, it asked for a Bitlocker Recovery Key. I don't remember setting this up and even checked my Microsoft Account to make sure. This laptop has never asked for a recovery key before this.

    I assume the previous owner might have set this up, unfortunately i have no way of contacting them.

    Is there any way I can get access to my laptop?

    :)
     
    Salondie Nethengwe, Oct 12, 2020
    #1

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Oct 12, 2020
    #2
  3. Xylee Del Win User
    Xylee Del, Oct 12, 2020
    #3
  4. Can't find Bitlocker Recovery Key

    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Oct 12, 2020
    #4
Thema:

Can't find Bitlocker Recovery Key

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