Windows 10: Can't find downloaded apps on my device

Discus and support Can't find downloaded apps on my device in Windows 10 Software and Apps to solve the problem; Hello. I downloaded two apps from microsoft store but I can't find them anywhere on my device. When I tried to download them again, the dialog said I... Discussion in 'Windows 10 Software and Apps' started by MagdalenaHržić, Jan 18, 2019.

  1. Can't find downloaded apps on my device


    Hello. I downloaded two apps from microsoft store but I can't find them anywhere on my device. When I tried to download them again, the dialog said I already own the apps, but I just can't seem to find them on the device. What shoud I do?

    :)
     
    MagdalenaHržić, Jan 18, 2019
    #1

  2. downloading apps

    Hi George,

    Thank you for writing to Microsoft Community Forums.

    I would like to understand the issue better, could you let me know

    1. Operating system and edition of operating system you are using?
    2. From where you are trying to download apps?

    However you can try following steps to if you are using Microsoft store to download apps.

    Step 1 :

    1. Open RUN box by pressing
      windows + R
      button on the keyboard.
    2. Then type WSReset.exe and click on
      OK.
    3. Try to logging in to store with your Microsoft account.
    4. Try downloading the apps.

    Step 2:

    1. Search for command prompt on
      Cortana
      search bar.
    2. Right click on command prompt and click on
      run as administrator.
    3. Type below command and press enter.

      Dism.exe /Online /Cleanup-Image /RestoreHealth

    The above command will take some time and I would suggest you to wait until the process completes.

    To know the edition of operating system,

    1. Right click on This PC and click on
      Properties.

    Hope it helps.

    Manjunath H

    Microsoft Community - Moderator
     
    Manjunath_H, Jan 18, 2019
    #2
  3. Windows 10 Apps from the store wont download

    Hi Sumon,

    Sorry for the delay in response.

    • Do you face this issue only with these apps?
    • Did you try downloading other apps?
    • Did you try stopping these apps and then downloading it again?
    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search
      box
      and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.
    If the steps don't work try these steps:

    Try to reset the Windows store and check.
    • Press Win + R on the keyboard to open run Window.
    • Type wsreset.exe to reset the Windows store cache.
    Hope this information helps.
     
    Ravinath P, Jan 18, 2019
    #3
  4. Can't find downloaded apps on my device

    Cortana will not sync with my andoid device cortana app and the windows 10 pc embedded app!

    Hello Devin,

    There are several workarounds that we can perform for us to troubleshoot the problem with your
    Cortana on your Android device. In the meantime, we suggest that you follow these steps:

    • On your Android device, open Settings.
    • Go to Application Manager.
    • Select the Cortana app.
    • Tap on Clear Cache.
    • Reset your device.

    Let us know if the these steps resolve the issue.
     
    Lawrence Lib, Jan 18, 2019
    #4
Thema:

Can't find downloaded apps on my device

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