Windows 10: cant find files on my cam but i can on audio

i cant find nothing on my laptops camera but i can on the audio what can i do to get my ca working

:)

 

life cam hd3000

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you, as per your query.

Let’s try to update the cam driver manually and check if it helps. Follow the below step:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Imaging Device”.
  
• 
  Right click on the Cam device and select
  update.
  
• 
  Once update is done, restart the computer.
  

If the issue still persist try the below method provided.

Method 2.

I would recommend you to go to the below provided link and download the latest updated cam driver and installed it in compatibility mode and let us know the status. Follow the below steps:

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

If the issue still persist, I would suggest you to wait for some time until Microsoft does not
release the Microsoft life cam HD3000 driver.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Web cam on Skype

Hi Martha,

Thank you for posting in Microsoft Community.

Have you updated the drivers for the web cam?

Does this issue occur only on Skype?

I suggest you to install the attest drivers from the manufacturer website and check if it helps.

To install the driver updates follow the below steps.

• 
  Open run command window( Windows key + R) and type devmgmt.msc
  
• 
  Right click on driver and select update driver software.
  
• 
  If the driver updates are not available install it from manufacture website.
  

Please reply to us with the status of the issue.

Thanks.