Windows 10: Can't Find My 4X Wireless router in Available Networks.

I got a Netgear 4X router today and my Dell Inspirion 5567 laptop cannot find it. It's nowhere on the list of available networks. I talked to Netgear tech support and they said that my Network Adaptor Software needs updated. This seems reasonable but I can't find how to do it. DOes this seem correct and if so, how do i update the network adapter driver?


Many thanks!

:)

 

wireless conection to router

Hi,

To better assist you, we would like to know the following information:

• Are you able to see the router's name in the wireless networks list?
• Are you able to connect to the router but unable to connect to the Internet?
• Do you receive any error message when connecting to the router? If yes, what is the exact error message that you receive?

In the meantime, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems. Kindly follow the steps below:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands,
Temporarily turn off firewalls and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

"WiFi- Show Available Networks" does not list wireless routers anymore

Happy New Year!

I upgraded my Lenovo Z500 Windows 8.1 to Windows 10. I was able to see list of available wifi networks and hotspots for a couple of months. However, after Windows 10's latest patch/update around Dec 20th 2016, my "WiFi- Show Available Networks" does not
list wireless routers anymore.

My WIFI still connects to exiting wireless routers that it had been using for past year. However it will not allow me to list wireless networks in new locations such as Starbucks coffee shops. Since windows 10 does not list them, I am not able to connect.

I bought a USB dongle wireless adapter, but it did not work - Windows 10 still does not show list of available networks. (USB dongle worked on my other Windows 10 laptop {a Lenovo Edge 15} - it displays list of wireless networks).

I tried to compare Proxy and other settings between this Z500 and my Edge 15 - I do not see any differences except they use different network adaptors.

I have uninstalled and reinstalled driver from Lenovo for my wireless adapter.

I have over 20 years experience programming in Windows DOS and VB scripts. I have build windows PC for myself.

I've tried following steps here:

https://support.microsoft.com/en-us/kb/3084164

and here:

computer will not list available wireless networks

but neither worked for me.

I don't see registry entry for any VPN

I've turned off Norton firewall and even uninstalled all anti virus software - still faced same issue.

I'm ready to switch to Apple Mac!!

Any other ideas?

 

Wireless Network

Thanks for trying the steps again. It's now clear that the problem is on your router. To reconnect your laptop to the network, we suggest that you set or specify the channel of your wireless network. If you can access your router's user interface, set the
channel to either channel 1, 6, or 11. Once done, remove your WiFi network from your preferred network list, then reconnect.

Let us know the result.

Regards.