Windows 10: Can't find my device in Reactivate Windows 10 after motherboard change

Discus and support Can't find my device in Reactivate Windows 10 after motherboard change in Windows 10 Updates and Activation to solve the problem; I changed the motherboard of my current computer without deactivating the product key on my old motherboard, then when I am trying to use troubleshoot... Discussion in 'Windows 10 Updates and Activation' started by jlpan, Sep 6, 2021.

  1. jlpan Win User

    Can't find my device in Reactivate Windows 10 after motherboard change


    I changed the motherboard of my current computer without deactivating the product key on my old motherboard, then when I am trying to use troubleshoot to reactivate windows 10 on my computer with the new motherboard, I can not find the device that I am currently using. The windows 10 version is Windows 10 Home, I bought the product key from the Microsoft website. Does anyone know how to solve this issue? Thanks in advance.

    :)
     
    jlpan, Sep 6, 2021
    #1

  2. win 10 motherboard change, reactivating windows

    Hi Famie,

    If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
    This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

    That being said, we suggest that you follow the steps given on this article
    to reactivate your Windows 10 after a hardware change.

    Let us know if you need further assistance.

    If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.
     
    Janeane Cru, Sep 6, 2021
    #2
  3. windows 10 reactivation after hardware change

    I just changed motherboards, and When I follow the the steps listed in the "reactivate windows 10 after hardware change" support page, it gives me the message "unable to activate windows" message after I sign in and identify my device,
    with no error code, just a subheader that says "can't activate windows 10 on this device, try again later."
     
    Primero Holodon, Sep 6, 2021
    #3
  4. Cyred771 Win User

    Can't find my device in Reactivate Windows 10 after motherboard change

    Unable to reactivate Windows 10 after motherboard change.

    I purchased Windows 8 and upgraded for free to Windows 10 when I still had my old motherboard. Now it doesn't let me reactivate it.

    I followed these steps:

    • Select the Start button, select Settings > Update & security > Activation , and then select Troubleshoot. You must be signed in as an administrator.
    • The troubleshooter will show a message that Windows can’t be activated on your device. Select I changed hardware on this device recently, and then select Next.

    After that I just get this message:

    Unable to activate Windows

    We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the Windows 10 digital license
    on this device or try again later.

    But I am signed in with my only microsoft account and when I sign in to https://www.microsoft.com and look at my account I can see my PC's name together with my old motherboard name as a device.

    Do I have to buy a new Windows 10 now or what am I supposed to do?
     
    Cyred771, Sep 6, 2021
    #4
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Can't find my device in Reactivate Windows 10 after motherboard change

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