Windows 10: cant find screenshots

Hello Microsoft, when I take screenshots, about half of screenshots are saved in [one drive > screenshots], and the other half disappears to a file I cant find. Do you know where I can find these pictures and what I can do so this wont happen again ?


- thank you

:)

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.

 

Disable the Share Screenshot pop-up

Hi,

To better assist you regarding the issue on share screenshot, please clarify the following:

• Are you getting any error messages?
• What troubleshooting steps have you done so far?
• Can you possibly send us a screenshot?

Regards.