Windows 10: can't get into account

Discus and support can't get into account in Windows Hello & Lockscreen to solve the problem; when I try to get in to my account I see what appears to be the symbol for someone else's account - purple dot with the letters AGE., and then when I... Discussion in 'Windows Hello & Lockscreen' started by rowanthree, Mar 1, 2019.

  1. can't get into account


    when I try to get in to my account I see what appears to be the symbol for someone else's account - purple dot with the letters AGE., and then when I try to click on something else I get something like "sorry you couldn't find what you wanted".

    :)
     
    rowanthree, Mar 1, 2019
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Mar 1, 2019
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Mar 1, 2019
    #3
  4. jmcslob Win User

    can't get into account

    2 x SSD Raid 0 - is this right?

    Hey Fits

    Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool can't get into account :cool:
     
    jmcslob, Mar 1, 2019
    #4
Thema:

can't get into account

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