Windows 10: Can't get into outlook account

Am organizer for my microsoft family account but my email as organizer is outlook which I never use. I have always used my gmail. Now I cannot remember the password and cannot get into the outlook to make changes to the account for my child and it keeps telling me I am not giving enough information to verify and reset the password. Now what? Do I delete the whole account and start over? Do I have to give change my gmail address. This is sooooo agravating.

:)

 

outlook account config

SO today my friend asked me if i could post this question on the forum:



He wants to configure a outlook account with 1 email, with that outlook account he wants to run the same account in 2 diferent computers he wants the both computer to be connected in network, for example:

• he receives a email and that email is sent to each computer;
• he deletes a email from one computer and it also deletes on the other;
• he moves a email to a folder it also moves on the other computer;

If you guys can help me would be nice!

thanks!

 

outlook account config

His email provider should have the instructions for setting up outlook with an IMAP account.

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.