Windows 10: Can't get my usb camera working

Can't get my usb micosoft camera working

:)

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

ENTO USB Camera

Hi Ralph,

For us to properly install your USB camera, we need to make sure first that the camera is still detected on your computer. Do access your Device Manager and see if the camera is still there. If so, we suggest that you run the
Hardware and Devices troubleshooter to help us diagnose and address the problem.

To access Hardware and Devices troubleshooter, follow the steps below:

• Press the Windows key, then type in Troubleshooting.
  
• Click on Troubleshooting once it's up.
• On the left panel, click View all.
• Look for Hardware and Devices.
• Click it and follow on-screen instructions.

Update us on how it goes.

Regards.

 

Web Camera is not working

Hello

I assume by your comment "black screen appears in video call", you are experiencing problems in other camera apps as well, possibly Skype. If your camera isn't working in any applications this is indicative of a camera driver issue. Please try the steps
listed here to resolve your issue:

http://windows.microsoft.com/en-US/Windows-10/fix-windows-camera-app-problems-with-usb-web-cameras

If your issue isn't resolved after running the steps, please report back with your camera make and model and the driver information you aquire from step 3.

Thanks,

Tom