Windows 10: cant get old emails after upgrading to windows 10

Discus and support cant get old emails after upgrading to windows 10 in Windows 10 Software and Apps to solve the problem; I have used 8.1 windows for years all fine.i upgrade to 10 and all of a sudden 5000 emails vanish and my outlook account even though 10 shows my email... Discussion in 'Windows 10 Software and Apps' started by johnwatsonBG., Aug 6, 2019.

  1. cant get old emails after upgrading to windows 10


    I have used 8.1 windows for years all fine.i upgrade to 10 and all of a sudden 5000 emails vanish and my outlook account even though 10 shows my email address has sod all in it but my mobile phone is still taking emails.thank god but ***** windows 10 cant seem to find them I need this issue sorting asap mr gates as my work needs my emails and my contacts which you sadly forgot to include on your windows 10 upgrade.

    :)
     
    johnwatsonBG., Aug 6, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 6, 2019
    #2
  3. Edgar Pan Win User
    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Aug 6, 2019
    #3
  4. Mussels Win User

    cant get old emails after upgrading to windows 10

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 6, 2019
    #4
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cant get old emails after upgrading to windows 10

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