Windows 10: Can't get past the 'Blue screen of death' after update.

Discus and support Can't get past the 'Blue screen of death' after update. in Windows 10 Installation and Upgrade to solve the problem; I'll get straight into it: after a recent windows update with spotty wifi, I haven't been able to get into my acer laptop. Whenever I load it up it... Discussion in 'Windows 10 Installation and Upgrade' started by FinnRachul, Dec 23, 2018.

  1. Can't get past the 'Blue screen of death' after update.


    I'll get straight into it: after a recent windows update with spotty wifi, I haven't been able to get into my acer laptop. Whenever I load it up it gives me the "windows ran into a problem and needs to restart, we are just collecting error information Can't get past the 'Blue screen of death' after update. :( ", then restarts to the automatic repair option with "your pc did not start correctly".

    All the advanced options do not work:

    -I can't go back to an older version,
    -system restore does not work,
    -I have no system recovery image,
    -startup repair just errors,
    -pc restart, again, errors,
    -and safe mode in startup settings does not work.


    In my unprofessional opinion, I'd think that my windows update got corrupted, and my avast cleanup deleted the restore points.

    I can't get further then these options into my laptop for the past two days, and I've tried all my options. I can provide photos if needed. Any help is much appreciated.

    :)
     
    FinnRachul, Dec 23, 2018
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Dec 23, 2018
    #2
  3. Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    http://answers.microsoft.com/en-us/...ath-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Dec 23, 2018
    #3
  4. iuppiter Win User

    Can't get past the 'Blue screen of death' after update.

    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    Can't get past the 'Blue screen of death' after update. [​IMG]
     
    iuppiter, Dec 23, 2018
    #4
Thema:

Can't get past the 'Blue screen of death' after update.

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