Windows 10: Can't get Sony 1000XM4's to connect to PC

Discus and support Can't get Sony 1000XM4's to connect to PC in Windows 10 Drivers and Hardware to solve the problem; On my desktop PC I can not get my headphones to work properly. It will pair and connect for about half a second then disconnect and just will not pair... Discussion in 'Windows 10 Drivers and Hardware' started by Lemonyboar, Oct 17, 2020 at 12:27 AM.

  1. Can't get Sony 1000XM4's to connect to PC


    On my desktop PC I can not get my headphones to work properly. It will pair and connect for about half a second then disconnect and just will not pair again. It always says "That didn't work. Make sure your Bluetooth device is still discoverable, then try again." I am honestly at a loss for what to do. I have tried to update drivers, restarted my computer multiple times, changed the location of my Bluetooth USB dongle and several other things. The headphones do connect on my laptop although it is stuttering very frequently. The only clue I have is that in the device manager under IntelR Wireless BluetoothR it says


    "This device is not working properly because Windows cannot load the drivers required for this device. Code 31


    {Operation Failed}

    The requested operation was unsuccessful."


    No matter what I do I cannot update it or do anything else. I tried Intels website and downloaded the newest Bluetooth drivers there and it did not work. I am currently just at a complete loss on what to do now. I would very much appreciate some help. Just let me know if there's anything else you need to know. Thank you for reading!

    :)
     

  2. Bluetooth Sound Output with Sony WH 1000xm4

    I have a new pair of Sony WH 1000xm4 bluetooth headphones that pair and play with my iPhone no problem. With Windows 10, I am able to pair the headphones and they show up as a paired bluetooth device, but then there is no option to select them as the sound
    output. I am using an MSI g66 stealth laptop. I have the latest version of windows (version 2004).

    I have tried all the usual steps (unpairing and re-pairing, updating windows, updating firmware on the headphones, coming back the next day and trying all of those steps again). I have also sought support through windows who has recommended uninstalling
    and reinstalling the drivers, which I have done a few times now without fixing the problem.

    Put another way, the central problem is that in the device manager the headphones show up as a bluetooth device, but NOT under 'Audio inputs and outputs' and therefore I am unable to select them as an audio output under windows settings

    My hunch is that the windows driver is screwed up. I think I want to try installing a third party driver, but I do not know which driver.
     
  3. John Vil Win User
    connect sony tv using cast to device

    Hello Norman,

    We have found a discussion similar to your concern. We suggest that you check this
    thread and refer to the post of
    Rishad K T for steps on how to cast your Windows 10 computer to your TV.

    Should you have any other concerns, don't hesitate to post back.
     
  4. Can't get Sony 1000XM4's to connect to PC

    Connecting a Sony Blu Ray DVD player to my Windows 10 Computer

    Hi Marion,

    Thank you for posting your query in Microsoft Community.

    • How are you trying to connect?
    Yes, you can connect through HDMI cable but there might be some functionality issue. For better assistance, I would suggest you to contact Sony, since your query is related to Sony Blu Ray disc player.

    Regards.
     
Thema:

Can't get Sony 1000XM4's to connect to PC

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