Windows 10: Can't Install a Game I Own From Microsoft Store

Discus and support Can't Install a Game I Own From Microsoft Store in Microsoft Windows 10 Store to solve the problem; I'm trying to install Injustice 2 on my PC from the Microsoft Store, which I've already digitally purchased on my xbox account. However, it won't let... Discussion in 'Microsoft Windows 10 Store' started by Eliminator557, Nov 29, 2019.

  1. Can't Install a Game I Own From Microsoft Store


    I'm trying to install Injustice 2 on my PC from the Microsoft Store, which I've already digitally purchased on my xbox account. However, it won't let me install it on my PC when I click the one in my library. But when I type it in the search bar it comes up with the same exact game, available for me to buy on the PC. But I feel like if I've already bought it on the Xbox, I shouldn't have to buy it on the PC as well, right?


    Here are some screenshots to clarify what I'm saying:

    Can't Install a Game I Own From Microsoft Store ae53e87b-7327-4d63-916b-506fd3f5642c?upload=true.png

    Can't Install a Game I Own From Microsoft Store c53ee9f2-bafb-4cac-8caa-8a290a767828?upload=true.png


    As you can see, the one on the top which I own, says its available on "hub" and the one on the bottom, which I apparently don't own, says its available on PC. If I select "Install on my devices" on the top one, it only allows me to install on my xbox and doesn't offer any PC options. Maybe I'm missing something or maybe something is wrong, I'm not sure but hope to get help soon!

    :)
     
    Eliminator557, Nov 29, 2019
    #1

  2. Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
    TheSauce05, Nov 29, 2019
    #2
  3. Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, Nov 29, 2019
    #3
  4. Can't Install a Game I Own From Microsoft Store

    Using games from the microsoft store

    Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

    • Press the Windows + R keys to open the Run dialog box.
    • Type WSReset.exe and click OK.
    • The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.
    Once done with the reset, kindly click this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

    Keep us updated with the progress.
     
    Catherine Cus., Nov 29, 2019
    #4
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Can't Install a Game I Own From Microsoft Store

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