Windows 10: Can't install a game via store

Discus and support Can't install a game via store in Microsoft Windows 10 Store to solve the problem; Can't install a game via store - trying sea of thieves... Discussion in 'Microsoft Windows 10 Store' started by Happyone11, Sep 9, 2020.

  1. Can't install a game via store


    Can't install a game via store - trying sea of thieves

    :)
     
    Happyone11, Sep 9, 2020
    #1
  2. Pavan_N Win User

    unable to re install game error code 0x80070426

    Hi,

    Thank you for posting in Microsoft Community.

    Please answer these questions to assist you better.

    • How exactly are you downloading game eg Store or browser?
    • Which game are you trying to download?
    • Are you able to install other games and apps?

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, I suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: Also refer the link below.

    Why can't I find or install an app from the Windows Store?

    http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

    Applies to Windows 10

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Sep 9, 2020
    #2
  3. installing a game

    Hi,

    Thank you for posting your query in Microsoft Community.
    We regret the inconvenience caused to you.


    Please try the steps given below and check if the issue persists:

    Step 1:

    I suggest you to right click on the game and try to run as administrator and check.

    Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

    Follow the steps below on how to install game in compatibility mode:

    1. Download the game from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the game and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the game install and then check the functionality.

    Hope this helps.

    Thank you.
     
    Venkatesh1709, Sep 9, 2020
    #3
  4. Can't install a game via store

    Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 9, 2020
    #4
Thema:

Can't install a game via store

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