Windows 10: Can't install any apps on the Microsoft Store

Discus and support Can't install any apps on the Microsoft Store in Microsoft Windows 10 Store to solve the problem; I can't install any apps from the store. When I click install, nothing happens; the button stays blue. Nothing appears in my downloads and updates... Discussion in 'Microsoft Windows 10 Store' started by rtey31, Jan 26, 2021.

  1. rtey31 Win User

    Can't install any apps on the Microsoft Store


    I can't install any apps from the store. When I click install, nothing happens; the button stays blue. Nothing appears in my downloads and updates section either. I have already tried:


    - Restarting

    - Windows update troubleshooter

    - sfc /scannow

    - When I run wsreset.exe, the cmd window stays open indefinitely


    I don't have an antivirus installed and Windows is up to date. Hopefully there's a fix that isn't just reinstalling Windows.

    :)
     
    rtey31, Jan 26, 2021
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Jan 26, 2021
    #2
  3. Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers
    to the questions below:




    • Do you have any non-Microsoft antivirus program installed?

    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?



    Meanwhile,
    we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step
    1:
    Reset the Windows Store Cache: Press the Windows
    Logo Key + R
    to open the Run
    dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows
    Store apps
    > Run the troubleshooter.



    Step 3:
    Refer the troubleshooting steps and mentioned
    in this article: Fix
    problems with apps from Microsoft Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and
    then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and
    check, refer this article to create
    a local user or administrator account in Windows 10
    .



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 26, 2021
    #3
  4. sam02 Win User

    Can't install any apps on the Microsoft Store

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Jan 26, 2021
    #4
Thema:

Can't install any apps on the Microsoft Store

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