Windows 10: Can't install any software and file explorer freezes

Discus and support Can't install any software and file explorer freezes in Windows 10 Ask Insider to solve the problem; I've been trying to download software from the internet but every time I double click the install file on my desktop, windows freezes (applications... Discussion in 'Windows 10 Ask Insider' started by /u/andys876, Jan 20, 2020.

  1. Can't install any software and file explorer freezes


    I've been trying to download software from the internet but every time I double click the install file on my desktop, windows freezes (applications like Discord still work, just taskbar and desktop freeze so I restart windows explorer in task manager and it'll unfreeze). If I try to access the install file on file explorer, file explorer freezes and I have to go through the same task manager restart process.
    Anything I can do to fix this? I just want to install this software, it's not like it isn't trusted by my anti virus...
    Thanks!

    submitted by /u/andys876
    [link] [comments]

    :)
     
    /u/andys876, Jan 20, 2020
    #1

  2. File Explorer freezes when hovering the cursor over the "create" section.

    Hi Alex,

    To better assist you, we'd like to know the following:

    • Did you make any changes prior to this issue?
    • Are you getting any error messages after File Explorer freezes?
    • What troubleshooting have you done so far?
    In the meantime, we suggest you restart Windows Explorer by following the steps below:

    • Type Task Manager in search bar.
    • Click Task Manager.
    • On the pop-up window, under Windows processes, scroll-down to
      Windows Explorer.
    • Right-click Windows Explorer, and click Restart.
    We look forward to your response.

    Thank you.
     
    Kenneth Mon, Jan 21, 2020
    #2
  3. Erika Aro Win User
    window file explorer freezes while black strip comes above the explorer window

    Hi Sunny,

    Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
    we troubleshoot.

    If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

    • Open Task Manager by typing it in the Cortana search bar, then press Enter.
    • Look for Windows Explorer, then right-click it and select End task.
    • The taskbar will disappear at the bottom of your screen.
    • On the Task Manager, look for any installed application like your browser.
    • Right-click it and select the Open file location. A new window will appear.
    • Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
    • Type in explorer.exe and press Enter.

    It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

    Keep us posted after performing the troubleshooting steps.
     
    Erika Aro, Jan 21, 2020
    #3
  4. Paolo Mag Win User

    Can't install any software and file explorer freezes

    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Jan 21, 2020
    #4
Thema:

Can't install any software and file explorer freezes

Loading...
  1. Can't install any software and file explorer freezes - Similar Threads - Can't install software

  2. Not able to install any software

    in Windows 10 Installation and Upgrade
    Not able to install any software: Hi, I am not able to install geforce experience and kaspersky internet security on my pc from the last 1903 update. I have already tried a system restore but to no avail. Please Help :( OS: Win 10 Home 64-bit Processor: Intel i5-4600 GPU: Nvidia GTX 960...
  3. Can't install software

    in Windows 10 Customization
    Can't install software: I purchased Snagit 2019 and tried to download it to install. I got a message that says I can only install apps I get from the Store. How can I turn that off? I need to use this program for my business....
  4. File explorer freezing and crashing

    in Windows 10 Network and Sharing
    File explorer freezing and crashing: My file explorer freezes whenever I try to click on a Microsoft Office file (powerpoint presentations, excel spreadsheets, word docs etc). It eventually crashes and restarts but I can never open office files from file explorer. In order to open files I have to use the open...
  5. Explorer freezes when launching .exe installer file.

    in Windows 10 Network and Sharing
    Explorer freezes when launching .exe installer file.: Hello, This is a non existential issue but a really boring one. Whenever I try to launch an .exe INSTALLER application, wherever I launched it from freezes for around 5 minutes or more before launching the installer. For exemple when I download a random installer, let's say...
  6. file explorer freeze

    in Windows 10 BSOD Crashes and Debugging
    file explorer freeze: My File Explorer keeps freezing up. Can't move files, rename files, or even delete them without having it freeze up. Three month old computer and it hasn't worked correctly from the beginning. I have tried everything on the web it would seem but with no luck My system...
  7. File Explorer is corrupt and freezes

    in Windows 10 Network and Sharing
    File Explorer is corrupt and freezes: I currently use a laptop with windows 10 on it and my file explorer wont work. I'm unable to download anything off the internet and whenever i go to check my download folder, if i scroll down past a certain part in it, it freezes and doesn't respond. When i then close the...
  8. is there any software to comparing files???

    in Windows 10 Software and Apps
    is there any software to comparing files???: For example, I have a couple of hard drives that are storing tens of thousands of files. There might be some files that are identical. Is there any software that can check all files in the drive to see if there are any files that are identical ? The software should not check...
  9. WIN 10 Freezes constantly install/uninstall any software, help

    in Windows 10 Support
    WIN 10 Freezes constantly install/uninstall any software, help: Windows 10, I can install or uninstall software, no matter what kind of software and it freezes, even trying to uninstall software the computer freezes and won't even allow me to quit the installer/uninstaller. I am forced to use Task manager. Even with task mananger it...
  10. File Explorer is lagging and freezing

    in Windows 10 Support
    File Explorer is lagging and freezing: This is a very annoying problem I have in Windows 10. It has been like this for 2 weeks and after a lot of searching and posting in forums, I haven't got any fix whatsoever. I'll explain my problem: If I open This PC (for example) icon on my desktop, all of my RAM and CPU...