Windows 10: Can't install drivers for HP M252dw

I installed an HP M252dw on our home network several years ago and it's been working fine with no problems.


However, after returning from a trip, all of a sudden, my Windows10 PC no longer has it installed. After some initial troubleshooting, I decided to uninstall the device and reinstall it. However, no matter how I try to do this - using the HP install software, using Windows 10 add a printer, I can't get it installed. I get fatal errors


The PC sees the printer (when I use the HP Print Doctor software, it can see the printer and its IP address on my network, but it seems to be the installation of the driver that is the problem.


We have other devices in our home that can print to this printer just fine, so we know it's working okay - just this one laptop running Windows 10 that can't see it. When I go into see my devices, it is there, but it says "Driver is unavailable". If I try to run troubleshooting on this device, no solution is found.


I suspect something has happened to my Windows 10 install because the last few times I've tried to update it, it fails and reverts, but I have no idea where to look to solve this. I am using virus protection and have scanned to make sure there's no malware or anything else that could be interfering. I also have administrator privileges.


Any ideas?

:)

 

Re-Installing HP drivers....

Hey guys!

So I just reformatted my Aunt's HP/Compaq Laptop (CQ42-292TX) and now I'm installing the drivers, but it looks like it won't

I've tried downloading and installing the drivers from the HP website, and all of them would just fail. (Even if they finished) Also the Intel driver would just show "This computer does not meet the requirements.." blah blah blah even if there's no driver installed.

the only drivers I need is:

Wi-Fi driver

what I have:
Graphics Driver (I already have the latest from AMD and Intel...)

the AMD driver would just finish installing but Catalyst won't show up :/

I'll try safe mode

Quick replies and any suggestions are welcome (except setting it to Wumbo)

Thanks!

 

HP Drivers won't install

are you sure they're even relevant? my laptops drivers list heaps of alternate drivers that arent actually for my laptop (EG, intel video drivers, when its got AMD only)

same could be happening with OS version - you're grabbing XP drivers for win7, or a similar mistake with x86/x64

 

HP Drivers won't install

Yeh, I think the every HP laptop with a webcam does have a webcam software. This one does have a webcam but the webcam software is of the software that aren't installing.
By the way I tried 7-zip and I was able to extract the folders but the "install" file won't run.