Windows 10: Can't install icloud

I have a new laptop running windows 10 with the 1803 update. I am having trouble installing both iTunes and iCloud. iTunes appears in the list from windows on the bottom left and I can open it from there but it is not in my installed program files. iCloud starts installing but then says there is a error and rolls back. Apple updater is in my list but I still can't install iCloud with that either.

:)

 

Icloud install

Hi Chris,





To isolate this matter, we have some questions for you:

• 
  Where did you download the iCloud?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

We'll be waiting for your response.



Regards.

 

Windows and Icloud Mail etc: Failing to initialise

Hi
TomParkinson2,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

1. Are you aware of making any changes to the computer prior to the issue?
   
2. Do you receive any error message when the spinner stops?
   

I suggest you to follow the steps mentioned below:

Method 1: Uninstall iCloud application.


I would suggest you to Sign out from the iCloud account from the app, then uninstall the application.

1. Press Windows
   and R key together on your Keyboard.
   
2. Type appwiz.cpl and hit enter.
   
3. Select the iCloud application and click on Uninstall.
   

Method 2: Reinstall iCloud application.


Step 1:

I would suggest you to ‘Download
the latest version of iCloud’
from the apple website. Follow the Onscreen instructions and install the application. For more information, check the article on
Set up and use iCloud for Windows.


Step 2:

Once the installation is completed, tap on the Windows key on your keyboard, search for ICloud app. Right click on the app and click on
Pin to taskbar.

If you are using Surface PC, I would suggest you to follow steps mentioned in the Microsoft article about
Using Surface with iPhone, iCloud,
and iTunes.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S

Microsoft Community - Moderator

 

Icloud install

Hi

Thanks for replying

• 
  Where did you download the iCloud?
  

https://support.apple.com/en-

• 
  
  2. Were there any error messages?

No error messages on download but the below when trying to install





The is a problem with the Windows Installer package.

A program run as part of the setup did not finish as expected.

Contact your support personnel or package vendor.

What troubleshooting steps have you done so far?

• 
  followed the trouble shooting steps via the 'properties' section of the programme application
  

Thanks