Windows 10: Can't Install Minecraft Windows 10 Edition even though I already purchased it

Hello,


I have previously purchased and played Minecraft Windows 10 Edition on my PC. I was experiencing trouble with the game, so I uninstalled it. When I returned to the Microsoft Store to re-install it, it says I have not purchased the game. When I check my library, it says I don't own it either. Please help.

:)

 

Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

Hi Debalena,



Thank you for writing to Microsoft Community Forums.



If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you want to swap your editions of Minecraft that you have purchased, please
Contact Mojang Support and they will help you with this.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



As you need the Java Edition of Minecraft, you can follow the steps mentioned in
How do I install Minecraft: Java Edition? and install
the Java Edition of Minecraft on your computer.



Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
Minecraft: Java Edition system requirements.



For reference, you may also refer the Different Minecraft Editions
to know more about the different versions of Minecraft.

 

Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

Hi,



Thank you for writing to Microsoft Community Forums.



I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. From where did you purchase the Minecraft game?
   
2. Have you already installed Minecraft on your Windows 10 computer?
   

If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



If you have purchased Minecraft from Oculus, then I suggest you to
Contact the Oculus Support Team and they will help you with this.



Please feel free to contact us back, in case you have any other questions/issues with Windows in future.

 

Cannot get Minecraft Java Edition for free after purchasing Minecraft Windows 10 edition

I accidentally purchased Minecraft Windows 10 edition without knowing that i cannot get Minecraft Java edition for free by purchasing windows 10 edition .Mojang is providing free windows 10 edition for those who purchased Minecraft Java Edition.Why doesn't
it work other way around when the price is same for both products.Pleease help me.