Windows 10: Can't install/update drivers, update Windows 10, or run Windows troubleshooter even after a...

Discus and support Can't install/update drivers, update Windows 10, or run Windows troubleshooter even after a... in Windows 10 Installation and Upgrade to solve the problem; Elgato drivers wouldn’t install Error code 115 Sound drivers not installed either Doubled checked that drivers weren’t already installed... Discussion in 'Windows 10 Installation and Upgrade' started by 3N4RD33, Mar 3, 2019.

  1. 3N4RD33 Win User

    Can't install/update drivers, update Windows 10, or run Windows troubleshooter even after a...


    Elgato drivers wouldn’t install


      • Error code 115


      • Sound drivers not installed either


      • Doubled checked that drivers weren’t already installed

        • Run device manager (“devmgmt”)

          • Windows + X

            • Device Manager


            • Blocked by administrator

              • “This app has been blocked for your protection. An administrator has blocked you from running this app.”

            • Switch to admin account

          • Windows + X (windows powershell = stronger cmd)

            • “net user”

              • Displays users

            • “net user administrator /active:yes” to activate


            • “net user administrator /active:no” to deactivate after

          • Couldn’t see drivers list

        • Downloaded DriverView and verified the drivers weren't installed

      • Troubleshooting

        • Restart didn’t work


        • Re-downloaded driver


        • Windows up to date?

    • Tested other driver installations

      • Nvidia drivers won’t install

    • Windows won’t update

      • Install error 0x800706be & 0x800706ba


      • Couldn’t update in safe mode


      • Couldn’t update as administrator login even though my user is an administrator


      • Downloaded Windows Troubleshooter

        • “An error occured while troubleshooting”

          • “An error occurred while troubleshooting, A problem is preventing the troubleshooter from starting.”


          • Context: Restricted

        • https://www.askvg.com/fix-an-error-...-preventing-the-troubleshooter-from-starting/

          • Tried to run as administrator

            • “An error occurred while troubleshooting, A problem is preventing the troubleshooter from starting.”


            • error 0x800706ba


            • Context: Elevated

          • Tried to start Cryptographic Services using Service Manager

            • Windows + R services.msc


            • Cryptographic Services already set to automatic

          • Tried to disable UAC (User Account Control)


          • Install Latest Windows Updates and Driver Updates


          • Repair Windows Using SFC /SCANNOW Command

            • Windows Powershell


            • “sfc /scannow”


            • Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.


            • Tried to install updates again

              • Updates failed

      • Windows representative supposedly fixed update issue after taking control of pc


      • Still can’t install elgato drivers (as admin)

        • Same errors

      • Still can’t update geforce experience (as admin)


      • Still can’t run windows troubleshooter


    I had a Microsoft representative take over my pc and it appeared that she got everything to update and windows said it was up to date but I am still having the same issues as before. Now when I go to check it has the same previous updates available that she supposedly fixed and they won't update just as before. I have tried a lot of things and even a Microsoft employee couldn't fix this.

    :)
     
    3N4RD33, Mar 3, 2019
    #1

  2. [Windows 10] hide/prohibit install of specific Windows Update

    Edit: Try "Show or hide updates" troubleshooter package first and let us know if it works for you.


    Adapted from Preventing a certain Windows Update from installing on Windows 10 by Igal Tabachnik.
    • Uninstall the problematical driver/update.
    • Restart the computer, if necessary, and/or switch to an administrator account.
    • Download Windows Update PowerShell Module and extract it to: %WINDIR%\System32\WindowsPowerShell\v1.0\Modules After doing so, you will have a %WINDIR%\System32\WindowsPowerShell\v1.0\Modules\PSWindowsUpdate folder with a bunch of files.
    • Start -> All Apps -> expand Windows PowerShell -> right-click on Windows PowerShell and select Run as Administrator. This is very important or you'll get errors in Windows PowerShell.
    • Now you should see the PowerShell window and you'll have to enter a series of commands. First order of business is loading up PSWindowsUpdate. Note: You have to do this every time you restart PowerShell and want to use PSWindowsUpdate commands!
      CommandDescriptionSet-ExecutionPolicy Unrestricted -ForceAllows the use of unsigned PowerShell scripts.Import-Module PSWindowsUpdateLoads PSWindowsUpdateSet-ExecutionPolicy Restricted -ForceClose the potential security hole.
    • Enter Get-WUList. This command will take a little while to execute. It retrieves the list of all available updates on Windows Update. If you do not see the problematical update here, it is either no longer being offered or it is installed.
    • Now you need to decide how to filter what update you want to hide. Here's some examples:
      CommandDescriptionHide-WUUpdate -Title "*Realtek High Definition Audio"This looks for a title that ends with (note the asterisk) "Realtek High Definition Audio"Hide-WUUpdate -Title "Realtek*"This looks for a title that starts with (note the asterisk) "Realtek"
      When you enter the above command, it will loop through all results it finds and ask whether or not you want to hide it. Make sure you only say "yes" to the one you want hidden and "no" to the rest.
    • It will automatically show the updated results. Verify there is an "H" under the status of the ones you want hidden and not behind the rest. If it is correct, close out of PowerShell and return to your normal user account if necessary. Run Windows Update and the update should not show/install.
    If you want to unhide an update, add -HideStatus:$false to the Hide-WUUpdate command.
     
    FordGT90Concept, Mar 3, 2019
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Mar 3, 2019
    #3
  4. Ahhzz Win User

    Can't install/update drivers, update Windows 10, or run Windows troubleshooter even after a...

    [Windows 10] hide/prohibit install of specific Windows Update

    I have never intentionally used windows to provide my device drivers (except for older printers without Vendor drivers for clients). I only manually update from the vendor websites. Will just have to make a list of things to disable/remove if I finally decide to load it up on a machine.
     
    Ahhzz, Mar 3, 2019
    #4
Thema:

Can't install/update drivers, update Windows 10, or run Windows troubleshooter even after a...

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