Windows 10: Can't Launch Windows App Store

Discus and support Can't Launch Windows App Store in Microsoft Windows 10 Store to solve the problem; [ATTACH] This is what I get when trying to open up microsoft store. Only started happening after I got a new router. However, my internet... Discussion in 'Microsoft Windows 10 Store' started by W.C. Blitzy, Aug 29, 2020.

  1. Can't Launch Windows App Store


    Can't Launch Windows App Store efefe20b-cb52-4fcb-8d70-544447f8c420?upload=true.png

    This is what I get when trying to open up microsoft store.


    Only started happening after I got a new router. However, my internet connection is working just fine on all my devices. Reset the router, still happening.

    Reset windows store app, didn't fix it.


    I noticed that when I click "Refresh the page", I got a brief notification that said this:

    Can't Launch Windows App Store 3275420a-d2d0-4274-9b3d-1523e03e70ff?upload=true.png

    Again, I have internet.


    thoughts and tips on how to solve this?

    :)
     
    W.C. Blitzy, Aug 29, 2020
    #1
  2. Nikhar_K Win User

    Unable to launch Microsoft Store and Microsoft store apps.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    In the meantime, I suggest you to follow the steps from the article
    Fix problems with apps from Microsoft Store
    to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

    Microsoft Store doesn't launch
    to fix the issues you are facing in launching Store.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 29, 2020
    #2
  3. Microsoft Store app not launching

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Since when are you facing this issue?
    2. Do you get any error code when you try to open the store app?
    3. Which build version of Windows 10 you are using currently?


    Refer the article to check
    Which Windows operating system am I running?




    I suggest you to follow the steps mentioned below and check if that helps.



    Method 1:



    Reset Microsoft store.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type
      wsreset
      and hit enter.


    The command will reset the store cache and open the app once the command is complete.



    Method 2:



    Create a new user account and check. Refer the article to

    create a local user or administrator account in Windows 10
    .



    Also, you can refer the article
    Microsoft Store doesn't launch
    .



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 29, 2020
    #3
  4. Can't Launch Windows App Store

    Get Started app wont launch

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    To assist you better, I would like to ask what is the error message you get when the app is launched.

    Suggest you to run the Windows Store Apps troubleshooter by following the steps below:

    • Type “Troubleshooting” in search bar and press Enter.
    • Click on “View All” on top left pane.
    • Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Aug 29, 2020
    #4
Thema:

Can't Launch Windows App Store

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