Windows 10: Can't log in after password change.

Discus and support Can't log in after password change. in Windows 10 Software and Apps to solve the problem; I recently changed my password for my Microsoft account through my phone. The new password took and everything seemed fine however I can now no longer... Discussion in 'Windows 10 Software and Apps' started by JoshuaOsborn1, Dec 9, 2023.

  1. JOSHUAOSBORN1
    JoshuaOsborn1 Win User

    Can't log in after password change.


    I recently changed my password for my Microsoft account through my phone. The new password took and everything seemed fine however I can now no longer login to my pc. It has my current Microsoft picture but it will not accept the new password.

    :)
     
    JoshuaOsborn1, Dec 9, 2023
    #1
  2. MANJUNATH_H
    Manjunath_H Win User

    Unable to log into laptop after changing password.

    Hi Marty,



    Thank you for writing to Microsoft Community Forums.



    We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.



    1. Were you using the “Old email (account) address” regardless of not using laptop?
    2. Are both the email addresses linked?
    3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
    4. What is the exact error message you get when you try to log in to laptop?
    5. Does your desktop has two user profiles?

    In the meantime, we would suggest you to follow the steps mentioned below and check.



    You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
    try logging in to the laptop with the new password for the old email address.





    We await your response.
     
    Manjunath_H, Dec 9, 2023
    #2
Thema:

Can't log in after password change.

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