Windows 10: Can't log in after using the window update assistant

Discus and support Can't log in after using the window update assistant in Windows Hello & Lockscreen to solve the problem; I have a laptop which had been unable to update for half a year. Everytime it tried to update, it failed. Finally I decided to use the window update... Discussion in 'Windows Hello & Lockscreen' started by Namecantbeshown, Jan 3, 2019.

  1. Can't log in after using the window update assistant


    I have a laptop which had been unable to update for half a year. Everytime it tried to update, it failed. Finally I decided to use the window update assistant. It's took couple hours to update and it reset the entire computer (cause the update assistant only let me select save nothing for update). It then got to the log in screen and I typed in my Microsoft account and it said the password was incorrect. I reboot the computer couple times and still didn't work.

    :)
     
    Namecantbeshown, Jan 3, 2019
    #1
  2. AsRock Win User

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Jan 3, 2019
    #2
  3. Rose Cal Win User
    Windows 10 doesn`t log in after update

    Hi,

    You may need to reset your password for you to access your account again. To assist you better, we'd like to gather more information:

    • Which build and version of Windows 10 are you using?
    • Are you trying to log in to your Microsoft Account or to your Windows 10 local account?
    • Have you tried resetting your password?

    Meanwhile, you're trying to log in to your Microsoft Account, we suggest that you follow the steps in this

    forum article
    shared by PaulSey on how to reset your password and recover your Microsoft Account.

    If you're trying to log in to your Windows 10 local account, we suggest that you perform the instructions in this

    article
    on how you can reset your Windows 10 local account.

    Keep us posted if you need additional help.
     
    Rose Cal, Jan 3, 2019
    #3
  4. Can't log in after using the window update assistant

    Windows 10 Update Assistant restarts after downloading 82%

    Hi,

    The issue may occur due to corrupted system files. In order for us to assist you better, please answer the following questions below:

    • Were there any changes prior to the issue?
    • What troubleshooting steps have you done so far?
    • Are there any error messages?

    In the mean time, we suggest you to performing the steps provided in this article:

    Fix Windows update issues
    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Jan 3, 2019
    #4
Thema:

Can't log in after using the window update assistant

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