Windows 10: Can't log-in to Microsoft Store

Discus and support Can't log-in to Microsoft Store in Microsoft Windows 10 Store to solve the problem; I attempted to sign into the MS Store to purchase Forza Horizon 4, but was unable to do so. When I tried, I got the error"We encountered an error.... Discussion in 'Microsoft Windows 10 Store' started by Sarkile, Feb 12, 2019.

  1. Sarkile Win User

    Can't log-in to Microsoft Store


    I attempted to sign into the MS Store to purchase Forza Horizon 4, but was unable to do so. When I tried, I got the error"We encountered an error. Please try signing in again later".

    I am not logged in a local account.

    When I ran the Microsoft Accounts Diagnostic I found in one of the threads about this issue it stated that my device isn't trusted and that it can't connect to the sync service. I attempted to go to the sync your services section in settings, but the system just hangs up at this point.

    I have attempted several other fixes that have been suggested, but I remain unable to use the store. I am unable to log in on my desktop, but it appears I am able to on my laptop.


    Is there something that could be corrupted on my desktop, or a known fix for this issue? Thank you.

    :)
     
    Sarkile, Feb 12, 2019
    #1
  2. sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Feb 12, 2019
    #2
  3. Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Feb 12, 2019
    #3
  4. malware Win User

    Can't log-in to Microsoft Store

    AT&T First to Introduce Microsoft Surface in Retail Stores

    AT&T and Microsoft Corp. today announced a collaborative alliance that will transform the way consumers shop for mobile devices. AT&T will become the first company in the world to bring Microsoft Surface to life in a retail environment, giving customers the ability to explore their mobile worlds using touch and device recognition technology. Microsoft Surface is the first commercially available surface computer from Microsoft. Beginning April 17, customers can experience Microsoft Surface in select AT&T retail locations, including stores in New York City, Atlanta, San Antonio and San Francisco. Based on the success and learning from these initial pilot deployments, plans for further expansion across AT&T’s 2,200 U.S. retail stores will be determined.


    Can't log-in to Microsoft Store [​IMG]

    Can't log-in to Microsoft Store Surface_ATT_3827_thm.jpg

    Can't log-in to Microsoft Store Surface_ATT_3863_thm.jpg



    Microsoft Surface is a 30-inch table-like display that gives individuals or multiple people the opportunity to interact with devices and content in a way that feels familiar — by using touch, gestures and placement of devices on the display. In essence, it’s a surface come to life for exploring, learning, sharing, creating, buying and much more.

    AT&T plans to harness the power of Surface to provide its retail store visitors with unique opportunities to learn about the growing universe of mobile applications and devices. The interactive touch displays, which will work without a traditional mouse or keyboard, will allow customers to do the following:
    • Learn. Customers can review features of a particular mobile device by simply placing it on the display. Surface will recognize the device and provide a graphical overview of its capabilities. Customers will be able to place two devices side by side on the unit and easily compare their features.
    • Explore. Customers view interactive coverage maps at the national, state, local or street level, using simple touch and hand movement to scale and move the maps, determining their coverage area.
    • Customize. In the future, customers will be able to drag and drop ring tones, graphics, video and more by “grabbing” content with their hands from a menu on the display and “dropping” it into the phone.
    In addition to these exciting features, AT&T and Microsoft will continue to collaborate on new and innovative ways to expand Surface capabilities in AT&T stores.

    “We are thrilled to bring this groundbreaking new technology to our stores so we can introduce customers to their mobile worlds in a very personal and easy way,” said Ralph de la Vega, president and CEO, AT&T Mobility. “We look forward to working with Microsoft to continue developing new ways for our customers to learn about the ever-growing lineup of mobile devices and applications.”

    “Microsoft Surface transforms the retail environment from a transaction destination to a customer engagement destination,” said Robbie Bach, president, Entertainment & Devices Division, Microsoft. “With innovative and intuitive ways of accessing information and digital content on Microsoft Surface, consumers now have an entirely new, unique and personalized shopping experience. We’re excited to have AT&T bring this to life and be the first company showcasing Surface in its retail locations.”

    AT&T plans to unveil the new displays in stores located in New York City, Atlanta, San Antonio and the San Francisco area on April 17, followed by additional stores in other markets based on the success of the first phase of deployments. Additional information on the launch is available online at http://www.att.com/surface.

    Source: Microsoft
     
    malware, Feb 12, 2019
    #4
Thema:

Can't log-in to Microsoft Store

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