Windows 10: Can't log in to my pc with the correct password

Hy, I can't log into my account on my pc. I changed the password several times, on the pc and on the website. I use this account on pc and you can see i can log in to here. I checked the caps lock the keyboard language, and the numpad too. I tried to use the troubleshoot menu, and the cmd prompt but this is the only account on the pc and can't log in to use the prompt.Can anyone help me with it?I checked other threads on the forum but they doesn't helped me to get through the log in.

:)

 

Upgrade to windows 10. Current password doesn t work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

Please let us know

• Are you logged in with a local account or Microsoft account?
• Have you tried typing the password with On-Screen keyboard?

I would suggest you to try the following steps and check if it helps.

Step 1: On-Screen Keyboard

You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

If the issue persists,

Step 2:

If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

Refer,

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope this information was helpful.

 

Windows 10: Passwords seem to get lost

Hi Jackie,

In cases wherein you cannot log in to your Windows 10 computer, we need to consider if you are typing the correct password or if you are logging in to the correct account. To better assist you, we need the answers to the following questions:

• Are you using a Microsoft account or a local account to log in to your computer?
• Have you tried
  resetting your Microsoft account password?

In the event that you are using a local account on your Windows 10 PC, we suggest following the steps in this

article to reset your Windows 10 local account password.

We are looking forward to your response.

 

Upgraded to Windows 10 from 7 and now my password doesn't work and I'm locked out

Hello,

Thank you for showing interest in Windows 10. We regret the inconvenience faced towards this.

I would like to ask you:

• Are you logged in with a local account or Microsoft account?
• Have you tried typing the password with On-Screen keyboard?

I would suggest you to try the following steps and check if it helps.

Step 1: On-Screen Keyboard

You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

If the issue persists,

Step 2:

If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

Refer,

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope this information was helpful.